NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,195 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item turned up quickly. Very good service. Would use again”

NorthernRunner.com 5 star review on 4th August 2024

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Posted 1 year ago

“Great price and order arrived very quickly. Great company 👌”

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Posted 1 year ago

“Really super service. I ordered the wrong size, sent them back and they were replaced with a bigger pair without any problems at all. I received emails throughout the exchange for peace of mind. Thank you very much Northern Runner!!”

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Posted 1 year ago

“Always get brilliant service from NorthernRunner.”

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Posted 1 year ago

“Super fast delivery, great order information. Great price. Thank you.”

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Posted 1 year ago

“I ordered some Altra Lone Peaks 7 and they were dispatched and delivered very promptly. I was kept up to date with progress”

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Posted 1 year ago

“I recently had a couple of pair of trail running shoes from Northern Runner. One pair for my partner and one pair for myself. Everything is great about this company, choice, speed of delivery, prices and not least their fantastic after sales service which is honestly second to none. I had a pair of Altra shoes which wore out quickly and they replaced them with no fuss and even upgraded me and sent the latest model. I can’t recommend this company enough man’s will choose them anytime I need anything in the future. It’s very reassuring and refreshing to use such a great company, and I couldn’t be happier with my purchases.”

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Posted 1 year ago

“The order was processed quickly and the product arrived close to the earliest delivery date indicated. The package was well wrapped and in top condition when it arrived and the item was exactly as per the order. Good communication throughout the purchase and delivery process. Will definitely use again as the service was so good - but there was another retailer that was cheaper but was abroad and delivery looked more complicated.”

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Posted 1 year ago

“Can't fault the service. All the correspondence up until delivery was excellent.”

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Posted 1 year ago

“Great products, prices, and speedy delivery. Five stars ! Cheers”

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Posted 1 year ago

“Delivered quickly. Had to return as size was totally wrong. Refunded very quickly. Ordered a size up and these were delivered very quickly. Overall very happy with the service”

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Posted 1 year ago

“Bought a pair of New Balance for my boyfriend and he loved them! They arrived perfectly and very fast (one day earlier), great service.”

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Posted 1 year ago

“Great service from this seller, very happy with my running shoes, speedy delivery and great shoes for a bargain sale price.”

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Posted 1 year ago

“Excellent service. They were the only form that had the Brooks trainer in the width I required.”

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Posted 1 year ago

“Excellent communication. Speedy delivery. Everything excellent. Thank you”

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Posted 1 year ago

“Had to try several running shoes to find the right one and the shop have been super helpful! Recommended 100%!”

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Posted 1 year ago

“Good selection of runners, really appreciated the wide choice. Staff took the time to discuss various options as I couldn't attend the store in person. Shoes were delivered in good time, no issues.”

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Posted 1 year ago

“I have always had prompt deliveries and seamless ordering from the Northern Runners website. Keep it up”

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Posted 1 year ago

“Very helpful efficient service. This is my second purchase from Northern Runner and I have always been very impressed with the outstanding service they provide.”

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Posted 1 year ago

“I ordered online, as I was purchasing a shoe I'd had before. The shoes arrived earlier than expected.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,195 reviews