NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,275 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really pleased with the garment and also the posting. Everything went really well.”

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Posted 1 year ago

“Good range of shoes and speedy delivery. Excellent shop as well”

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Posted 1 year ago

“Excellent service with a rapid response to my queries”

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Posted 1 year ago

“I have used Northern Runner for years. Expert advice on choosing running shoes and excellent service as always. During, and since, Covid, I have purchased over the phone. Couldn't be more helpful.”

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Posted 1 year ago

“Excellent service, good price, as described and fast postage. Will use again.”

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Posted 1 year ago

“Reliable excellent service. Used them for a decade despite living in the Midlands. Great shop if you're in Newcastle.”

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Posted 1 year ago

“Very prompt delivery, competitive pricing and free delivery. Great!”

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Posted 1 year ago

“Great service and price”

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Posted 1 year ago

“I try not to buy too much running stuff, but I always check Northern Runner when I’m looking. I was after some gloves, they had what I needed and they arrived on time - no fuss, no hassle.”

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Posted 1 year ago

“Good service . Arrived as planned. These are great shoes for a mix of trail and road. The treads are not too big that they scuff the tarmac, and still cope with mud and wet grass but can be slippy in deep mud.Easy to clean and dries quickly.”

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Posted 1 year ago

“Made a mistake when ordering, quickly rectified by Northern Runner. The trainers arrived super quickly and were great value. Fabulous quality and perfect for my needs.”

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Posted 1 year ago

“Very prompt excellent service”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“First time buying the 'toe box' shoe design. Excellent choice and super comfy, they didn't even need breaking in.”

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Posted 1 year ago

“Good range of products at competitive prices and fast service”

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Posted 1 year ago

“I've used northern runner a number of times. Always very happy with advice by staff and products bought. Online my shoes arrived well packed with prompt delivery.”

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Posted 1 year ago

“I am a repeat offender shopper here! Always quick and reliable, with good choice and great prices. Thank you!”

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Posted 1 year ago

“Northern runner is the best place to buy trainers and hiking boots. If you telephone it’s wonderful someone answers the phone and you speak to someone who knows all about your stock and shoes and returnsso thank you very much and I will continue to buy shoes from you as you do Altra extra wide ones.”

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Posted 1 year ago

“Easy to order and prompt delvery thank you. Only online store that had what I wanted.”

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Posted 1 year ago

“Super competitive pricing belies the customer service @ Northern Runner. Quick delivery, good communication and thoughtful follow up. Wouldn't hesitate to recommend or use again. TY”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,275 reviews