NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,186 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good service and advice,”

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Posted 1 year ago

“Speedy delivery and love my shoes”

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Posted 1 year ago

“Always efficient and prices very competitive. Orders usually arrive ahead of schedule. One of my go to outlets when looking for new kit. Will definitely use again.”

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Posted 1 year ago

“Ordered size 8 icebugs but the fit was a bit small. Contacted NorthernRunner and got instant response. Sent back 8s and got a pair of 9s in days. Fantastic service and personal contact also. Will definitely buy from them again.”

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Posted 1 year ago

“Great selection of brands including those normally harder to find. Competitive pricing and quick delivery. One of my new go-to shops when I need new trainers.”

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Posted 1 year ago

“Great customer service, fast delivery and good price.”

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Posted 1 year ago

“I’ve ordered many products from Northern Runner over the years. I always find them to be competitively priced and the service is always excellent.”

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Posted 1 year ago

“Really pleased with the shoes I ordered and really pleased with the exceptional service as the shoes arrived really quickly.”

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Posted 1 year ago

“Online purchase as shop is closed on Sundays (found out the hard way). Fast delivery and I'm happy with my new shoes which are the same as the old ones which were recommended after an instore visit.”

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Posted 1 year ago

“Excellent speedy service, my traners arrived when they said they would in perfect condition.”

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Posted 1 year ago

“I will happily buy from this company again in the future”

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Posted 1 year ago

“Had the trainers i wanted in the size i wanted. Particularly hard for me as i need the wide width. recieved swiftly in good condition.”

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Posted 1 year ago

“Easy to use website, great price for the Brooks shoes I wanted, quick delivery and good communication. What more can you ask for? Will definitely use Northern Runner again.”

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Posted 1 year ago

“I can strongly recommend Northern Runner following my recent purchase of a pair of New Balance running shoes. The communications were excellent and the trainers arrived more quickly than I expected so a bonus there !”

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Posted 1 year ago

“Big saving on this product compared to another site I nearly bought on. Arrived on time in pristine condition - what's not to like?”

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Posted 1 year ago

“Northern Runner is awesome!”

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Posted 1 year ago

“Great customer service, made an error on the size of the trainers ordered, received a response to my email, within minutes, can't fault it 👍 Brooks trainers, always good as well.”

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Posted 1 year ago

“Highly recommend this company. I've placed 3 orders recently and all arrived promptly. I had to return one order made in error and money was refunded the day they received the order back. My son has many foot issues but the website gives detailed descriptions of the shoes so he is able to make informed decisions about which shoes may work for him.”

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Posted 1 year ago

“Excellent. Nice pile of new toe socks, arrived safely and right on time. Thanks.”

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Posted 1 year ago

“Good service with a prompt delivery”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,186 reviews