NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,415 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought I-nov8 mudtalon zero trail shoes they are really comfortable and perfect for running the 3 peaks the service I received for northern runners was second to none from ordering to the delivery I would recommend them to everyone”

NorthernRunner.com 5 star review on 8th May 2026

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Posted 2 weeks ago

“Always great service, both in store and online! Prompt despatch and delivery of online orders when I can't get to the store. Thank you!”

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Posted 2 weeks ago

“Always great service, decent prices and quick delivery to Northern Scotland.”

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Posted 2 weeks ago

“Excellent service, prompt delivery of a great product”

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Posted 2 weeks ago

“Great service as always. Trainers arrived very quickly. Good price and packed well.”

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Posted 2 weeks ago

“Excellent customer service and prompt response when dealing with a faulty running shoe”

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Posted 2 weeks ago

“Great range of shoes at good prices. The ability to select wide-fitting items was very helpful. I ordered several styles to choose from and needed to return one that didn’t suit me- the returns process was easy and a refund was quickly issued. A great experience with Northern Runner - I’ll be happy to purchase again in the future.”

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Posted 3 weeks ago

“Always good service and good quality products”

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Posted 3 weeks ago

“Easy to use site and good price followed by efficient delivery”

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Posted 3 weeks ago

“Quality footwear at a good price with quick delivery.”

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Posted 3 weeks ago

“Excellent price and quick delivery. No fuss”

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Posted 3 weeks ago

“Great shoes and great service, had to send first pair back as too small but Northern runner service was very helpful and responded quickly to send another pair to me.”

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Posted 3 weeks ago

“Running shoe exactly as described, a good price and delivered promptly. All good and will use again”

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Posted 3 weeks ago

“Ordered and product arrived promptly”

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Posted 3 weeks ago

“Excellent service. Competitive price and speedy delivery. Highly recommended.”

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Posted 3 weeks ago

“Excellent service, speedy delivery with no fuss. Will definitely come back again. Thanks.”

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Posted 3 weeks ago

“excellent service and value”

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Posted 3 weeks ago

“Running shoes arrived the next day without fail. No issues with this company. Would buy from again.”

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Posted 3 weeks ago

“Great selection of wide fit running shoes and was easily able to find exactly what I needed. Swift dispatch too 🏃🏻‍♀️”

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Posted 3 weeks ago

“Quick delivery of my Mount to Coast H1s. Loving them so far. Only done a couple of 10k runs but super light and comfortable.”

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Posted 3 weeks ago

NorthernRunner.com is rated 4.9 based on 15,415 reviews