NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,799 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,799 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 24th February 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes I ordered arrived quickly and well packaged, unfortunately they didn't fit and I requested a bigger size. This arrived very quickly and without issue, unfortunately again they didn't fit so I requested a refund. This was issued without quibble once they received the shoes back. Would recommend.”

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Posted 2 weeks ago

“Great service with very quick delivery.”

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Posted 2 weeks ago

“Thank you. All arrived safe and sound an very prompt delivery.”

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Posted 3 weeks ago

“Good price, efficient delivery”

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Posted 3 weeks ago

“I was very happy with the website, ordering process and speed of delivery. The price was also very good compared to other shops.”

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Posted 3 weeks ago

“Great shop, I wanted a specific pair of NB shoes that are no longer produced but found them here and they arrived really quickly. So grateful!”

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Posted 3 weeks ago

“Easy to use website and quick to ship out my new runners!”

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Posted 3 weeks ago

“Great price and very quick delivery. Top marks!”

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Posted 3 weeks ago

“Arrived promptly and product is excellent”

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Posted 3 weeks ago

“The Brooks trainers were delivered very swiftly. They are the best footwear I have worn for my condition of flat feet and over pronation. Very supportive and give full confidence when walking.”

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Posted 3 weeks ago

“Great prices for high quality running shoes, postage kept low not to inflate costs. Fast delivery and good communication throughout.”

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Posted 3 weeks ago

“Great lightweight shorts. Very good price from Northern Runner. Delivered super quick. Very pleased - definitely recommend”

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Posted 3 weeks ago

“Excellent small company that specialises in making sure everything is perfect From ordering, delivering to making sure your happy with your trainers Would definitely recommend”

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Posted 3 weeks ago

“Ordered a pair of gore tex Olympus 6, which arrived promptly. Unfortunately they didn’t fit, so I sent them back and received an extremely quick refund. Couldn’t fault Northern Runner for their service, and would happily order again.”

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Posted 3 weeks ago

“Everything went well as usual”

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Posted 3 weeks ago

“Excellent product, excellent company. Don’t hesitate”

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Posted 3 weeks ago

“Excellent service as usual. The 5th or 6th time I've ordered from Northern Runner and would recommend anyone to check them out.”

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Posted 3 weeks ago

“Quick delivery, packaged well, order exactly as described.”

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Posted 3 weeks ago

“Brilliant and so helpful - I was moving houses and going to be between houses when they were due to arrive so I emailed to see what the best option was and it was sorted very smoothly - great company will use them again in the future”

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Posted 3 weeks ago

“Gave great advice before I purchased the shoes, then speedy delivery and great product once ordered.”

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Posted 3 weeks ago

NorthernRunner.com is rated 4.9 based on 14,799 reviews