NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,761 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 4th July 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My running shoes arrived in good time - early, in fact. They were well packaged and just as advertised. They are a quality product sold at a great price. I would definitely buy from Northern Runner again.”

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Posted 2 weeks ago

“Excellent service! My jacket arrived quickly, as promised and was exactly as described. It was a great deal.”

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Posted 2 weeks ago

“Ordered online because I know what suits me, from previous visits to the shop. Shoes arrived quickly and in perfect condition. The only shop I know of that reliably stocks a wide range of shoes in a wide fitting.”

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Posted 2 weeks ago

“prompt service good price”

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Posted 2 weeks ago

“I am very pleased with my purchase from Northern Runner. Stock levels and choice are excellent and product information is comprehensive, allowing for the right choice to be made. Prices are competitive and ordering is easy. Delivery is fast and communication along the way is perfect. Highly recommended.”

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Posted 2 weeks ago

“Always a great price, always a great service, really happy with the Hoka's I bought, classic bouncy feel and Northern Runner not only had the rarer wide fit size I needed in stock but also at a discount.”

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Posted 2 weeks ago

“Great service, great price and arrived quickly”

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Posted 2 weeks ago

“Yes everything was good, price, value, service delivery all went to plan and the trainers are comfortable too! Thank you”

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Posted 2 weeks ago

“Good price and quick delivery- would shop with NR again”

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Posted 2 weeks ago

“Very fast delivery. Great place to buy shoes.”

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Posted 2 weeks ago

“Very good price, delivered quickly with helpful communication.”

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Posted 2 weeks ago

“Extra more than extra delivery and details to the customer the best there is do not have a worry with this firm. Go. Go . Go right ahead whatever your problem is and there shoes are marvellous I have said goodbye to sketchers. Now on BROOKS. All good. And three days delivery.”

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Posted 2 weeks ago

“Fast dispatch, decent price. Purchased multiple trainers over the years. Return policy is also smooth.”

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Posted 2 weeks ago

“Parcel came quicker than anticipated. Very happy with the 👟. I was replacing an identical older pair 🙌”

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Posted 2 weeks ago

“My shoes are amazing”

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Posted 2 weeks ago

“I purchased a small backpack (OMM 8L) to replace my old one (same brand/model), which had served me well for many years. I searched various stores and found the colour and price range I was looking for at Northern Runner. The process of purchasing and delivering was smooth, and the package arrived on time, as predicted.”

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Posted 2 weeks ago

“I'm delighted with my new running shoes and particularly with the excellent service you provided. They arrived within 2 days of my ordering, then, when I returned them (because they didn't fit) the replacements again arrived within 2 days. Such quick service is unusual these days - many many thanks!”

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Posted 2 weeks ago

“Excellent value and service.”

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Posted 2 weeks ago

“Sorted return and change of size v quickly- great service from all involved.”

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Posted 2 weeks ago

“Excellent service thank you”

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Posted 2 weeks ago

NorthernRunner.com is rated 4.9 based on 15,761 reviews