NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,062 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with. Order arrived much sooner than expected. Running shoes was not the most comfortable and too small to size, but received refund very quickly after returning them back. Would recommend Northern Runner to everyone. Thank you”

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Posted 2 weeks ago

“Fast delivery , best price for a pair of brooks ghost 17 I found .”

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Posted 2 weeks ago

“Bit disappointed with my last order. It didn't help that the postie delivered to the wrong address to start too! Was so chuffed to be able to order the Hoka Challenge 8 in blue, however, when they arrived, the wrong size to what I ordered, was sent. Was easy to contact the team with this in hope to just get my ordered size sent through to me, but, unfortunately the size I ordered was no longer in stock. Was offered a different colour but these were more expensive and no discount on these colours was offered. I would use again, but with this order it was very disappointing.”

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Posted 2 weeks ago

“Order came very quicklly, will use again”

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Posted 2 weeks ago

“Buying - return & refund - buying again process was much quicker than most online retailers. I got a great pair of trail shoes for an absolute bargain price.”

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Posted 2 weeks ago

“I purchased a pair of Brooks Ghost Max 3 trainers in a wide fitting from Northern Runner which have proved to be a good fit and a good transition from an air boot after an injury. It was easy to use their website to purchase the trainers and delivery was prompt. The trainers were well packed and as described. They are comfortable and giving me the confidence to walk. I have returned a second pair which were too wide for me (width 2E). You need to arrange your own returns with this company, but that is straightforward with Royal Mail or DPD - check which service offers the best price. Northern Runner recommends that returns are tracked.”

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Posted 2 weeks ago

“Good prices, in stock, delivered quickly. Can't ask for more”

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Posted 2 weeks ago

“One of the best running gear suppliers I've ever dealt with. Very competitive prices and AMAZINGLY fast dispatch and delivery”

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Posted 2 weeks ago

“Good range of sportswear, competitive prices. Always fast delivery. On this occasion I have had to make a return but the customer service responded very promptly.”

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Posted 2 weeks ago

“Had a few pair of trainers off northern runner good selection and good service”

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Posted 2 weeks ago

“Great service, sent quickly, arrived as expected and great quality product.”

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Posted 2 weeks ago

“A very pleasurable experience with this company super fast delivery and excellent running shoes. At very competitive prices.”

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Posted 2 weeks ago

“Thank you well done”

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Posted 2 weeks ago

“Quick deliverty. Great trainers. Would definitely use them again.”

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Posted 2 weeks ago

“Would definitely use this company again. Great fast service.”

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Posted 2 weeks ago

“Delivered very promptly, well packaged and in perfect condition. Good service”

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Posted 2 weeks ago

“Shoes arrived quickly, great service”

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Posted 2 weeks ago

“Everything as expected Top retailer”

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Posted 2 weeks ago

“Fast and easy ordering. Delivery Bang on time. Shoes exactly what I wanted.”

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Posted 2 weeks ago

“Love my new Hoka trainers and it is like walking on clouds Arrived swiftly and well packaged. Thank you.”

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Posted 2 weeks ago

NorthernRunner.com is rated 4.9 based on 16,062 reviews