NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,377 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality at a great price.”

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Posted 2 weeks ago

“Running shoes arrived really quickly and they are just the job! Thank you”

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Posted 2 weeks ago

“Good price compared to others quick delivery very happy with my purchase like running on springs”

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Posted 2 weeks ago

“A perfect place to buy your shoes . Arrived on time and prices are competitive aswell . Follow me on Nj talks insights as well to know what type of shoes are best for you .”

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Posted 2 weeks ago

“Fantastic service - great trainers Thanks”

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Posted 2 weeks ago

“Great price and l customer service. 100% recommend 👌”

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Posted 2 weeks ago

“Great! Cheap & quick delivery.”

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Posted 2 weeks ago

“Order arrived quickly and in good condition. Happy with the whole process.”

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Posted 2 weeks ago

“Great price. Swift delivery. Exactly what I'd ordered. Good returns policy just in case I needed it. I was able to buy a specific pair of trainers that I wanted for summer hiking that I couldn't get in any shops within a reasonable drive. I would recommend Northern Runner for buying trainers.”

NorthernRunner.com 5 star review on 25th September 2026

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Posted 2 weeks ago

“The service was very good, including the response to my question on email. Running shoes received promptly and the refund for the first pair I ordered and returned as they were the wrong size came through quickly. Will shop here again.”

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Posted 2 weeks ago

“From my first experience with Northern Runner I am very impressed from a quick delivery to an exchange with no issues but unfortunately the trainers I ordered were no good but getting a refund was no trouble at all. I will shop with Northern Runner again.”

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Posted 2 weeks ago

“Really pleased with my new Brooks Ghost Max shoes and super speedy delivery!”

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Posted 2 weeks ago

“Good price for the shoes - and they were delivered quickly and well-packaged.”

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Posted 2 weeks ago

“Great company to purchase from. Arrived within a couple of days. I purchased the same trainers from another company who took my money and failed to deliver my items. 2 weeks i fought for a refund. But NorthernRunner saved the day as my trainers arrived on time.”

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Posted 2 weeks ago

“I've bought running shoes from them several times. They have a wide range of shoes that are competitively priced. Delivery is free and there's no quibble over returning a pair provided, not unreasonably, you've only worn them inside. They have responded quickly to any e-mail query I've sent.”

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Posted 2 weeks ago

“Super shoes, great price, free delivery *****”

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Posted 2 weeks ago

“Great service, great shoes”

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Posted 2 weeks ago

“I suffer from Morton's neuroma I was looking for a pair of running shoes to try and alleviate the problem,I eventually narrowed it down to the Altra and the Topo I then looked online and the most competitive price I could see was Northern Runner based in Newcastle I ordered the Altra the online store was easy to navigate,they came perfectly boxed and when I tried them on I could not believe the difference they made so I immediately ordered the Topo shoes and yet again brilliant service and the shoes were perfect I will definitely order from Northern Runner again great little company away the lads and lassies.”

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Posted 2 weeks ago

“Shoes delivered late, took 6 days from order. Royal mail delivery is awful, box and shoes damaged in transit. Probably ok, but will be claiming from Royal Mail.”

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Posted 2 weeks ago

“Good prices and good quality products.”

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Posted 2 weeks ago

NorthernRunner.com is rated 4.9 based on 16,377 reviews