NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,416 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,416 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery!”

Helpful Report

Posted 3 weeks ago

“Great product. Arrived quickly.”

Helpful Report

Posted 3 weeks ago

“Found the Altra shoes I was looking for at NorthernRunner at a good price. Great service and prompt delivery. Good customer interaction too.”

Helpful Report

Posted 3 weeks ago

“Very pleased with my trainers. I ordered the Hoka Clifton 10 which are extremely comfortable and accomodate my orthotics under the innersole, without issue. I need to wear well fitting footwear due to MSK (muscuoskeletal) issues, so I'll be ordering more pairs when the new seasonal colours are released. Highly reccomend.”

Helpful Report

Posted 3 weeks ago

“Brilliant! Next day delivery was simply amazing.Hoka Clifton 10 were a present for my daughter who has just started running. A great product from a wonderful independent company. Incidentally you were recommended to me by two friends, who were advised by you on the most suitable product. Although I didn’t need to use them, your T&Cs were extremely generous!”

Helpful Report

Posted 3 weeks ago

“Everything as expected. Quick, professional service.”

Helpful Report

Posted 3 weeks ago

“A very quick despatch of a quality product. The Brooks Cascadia 19 wide fit is one of the most comfortable running shoes I have had to date.”

Helpful Report

Posted 3 weeks ago

“Good range of shoes and sizes available. Easy to navigate website. Good prices. Prompt delivery. Really can't ask for more, I'll be back!”

Helpful Report

Posted 3 weeks ago

“Ordered toe socks which were very competitively priced and arrived super quick! Thank you”

Helpful Report

Posted 3 weeks ago

“Ordered apair of saucony running shoes arrived on time well packed just what ineeded perfect thank you will use your shop again”

Helpful Report

Posted 3 weeks ago

“Very helpful staff. Returns process easy”

Helpful Report

Posted 3 weeks ago

“Great service trainers delivered within a couple of days of ordering I’ll definitely be using Nirthern Runner for my future purchases”

Helpful Report

Posted 3 weeks ago

“This shop is great for finding specific shoes. It's so helpful that you can filter by foot shape, drop and width. I ordered my last rotation of trainers here a year or so ago and I'm back again for my next set.”

Helpful Report

Posted 3 weeks ago

“First place I check when considering new running shoes….excellent range and first class service”

Helpful Report

Posted 3 weeks ago

“First purchase of a pair of running shoes from Northern runner, and really impressed. Found what I was looking for at a competitive price. Comms were good and shoes arrived next day. Can't ask for more than that. Thank you, will be back again 👍😃”

Helpful Report

Posted 3 weeks ago

“Excellent service and turned up within days of making the order. Would definately recommend.”

Helpful Report

Posted 3 weeks ago

“Quick delivery, good price!”

Helpful Report

Posted 3 weeks ago

“First Class Transaction, XXXXX”

Helpful Report

Posted 3 weeks ago

“Fabulous Hoka Speedgoat 7 . My 1st pair wonderful , walked 100 miles straight out of the box no blisters.”

Helpful Report

Posted 4 weeks ago

“great products, great service, great company - many thanks”

Helpful Report

Posted 4 weeks ago

NorthernRunner.com is rated 4.9 based on 15,416 reviews