NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,377 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pair of Altra Olympus from these guys, not for running but hiking. They had the best price around. The order came in a few days, the transaction was great! Thanks guys!”

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Posted 3 weeks ago

“Great product, arrived on time no issues thank you x”

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Posted 3 weeks ago

“Good website Competitive prices Delivery spot on! 3rd pair of runners ive purchased from this company!!”

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Posted 3 weeks ago

“the most beautiful and comfortable running shoes I ever had: like walking on air... arrived fast, great service”

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Posted 3 weeks ago

“Prompt delivery”

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Posted 3 weeks ago

“Brooks Adrenaline - great product. My order was handled quickly and efficiently. Many thanks.”

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Posted 3 weeks ago

“Great choice , price and very quick delivery”

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Posted 3 weeks ago

“Excellent postage - took a day to arrive! Very pleased with my Altras too.”

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Posted 3 weeks ago

“Really quick delivery and the shoes where at a great price. Being able to accumulate loyalty points with every purchase is such a bonus.”

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Posted 3 weeks ago

“Product arrived quickly and as described. Easy to order.”

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Posted 4 weeks ago

“Great service and they offer good prices on their trail shoes.”

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Posted 4 weeks ago

“I really appreciate this shop for sending my product so promptly and communicating this well. The price of the product was the best I could find which is also great. Thanks very much, I 100% recommend!”

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Posted 4 weeks ago

“Been coming back to Northern Runner for many years now - very happy with the delivery speed and customer service. Helped to honour a warranty claim in the past and always a good range of running shoes”

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Posted 1 month ago

“Always quick to dispatch and the goods are exactly what was ordered with zero issues”

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Posted 1 month ago

“Always a pleasure ordering from Northern Runner. Great prices, great range and fast delivery”

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Posted 1 month ago

“Fast shipping, clear communication, highly recommend. Bought altra shoes for walking on hard surfaces as I've been using barefoot shoes for years but when walking in city I get sore feet.”

NorthernRunner.com 5 star review on 14th September 2026

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Posted 1 month ago

“Very pleased with wide fit trainers. Super fast delivery.”

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Posted 1 month ago

“My trainers did not actually fit me, so I contacted Northern Runner and they got back to me the same day with a Freepost address to send the trainers back. I had such great service from them.”

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Posted 1 month ago

“Great service, fast delivery. No problems with returning for a change in size and model”

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Posted 1 month ago

“Excellent for Brooks trainers. Good and efficient delivery before original time estimate and generally good customer experience for this first time buyer.”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 16,377 reviews