NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,799 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,799 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 24th February 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery 🚚 Excellent item.”

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Posted 3 weeks ago

“I have had a pair of Altras from Northern Runner a year ago which have been great. I recently ordered a different make with more tread for muddy conditions, the same size. Sadly they did not fit so I returned them. The initial delivery was super quick and the refund process when I returned this pair was equally as quick. I have nothing but good vibes from this company. Will gladly deal with them again.”

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Posted 3 weeks ago

“Very responsive , fast delivery. Easy to exchange or refund.”

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Posted 3 weeks ago

“Great store/website, with a wide range of products and easy to navigate. And always quick/reliable delivery.”

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Posted 3 weeks ago

“Great service and delivery. I need wide fit and Northern Runner had the best selection for my needs.”

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Posted 3 weeks ago

“Excellent service - ordered two pairs, both exactly as advertised and arrived quickly. I returned one pair, for which I received a rapid refund”

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Posted 3 weeks ago

“Excellent service, super fast delivery.”

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Posted 3 weeks ago

“Excellent services and shoes, had to exchange one pair for another and they couldn't have been more helpful. Good price for the shoes too.”

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Posted 3 weeks ago

“Love my new running shoes, they were the best price I could find and delivery was quick. Northern Runner will be my first choice when I'm looking to replace them!”

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Posted 3 weeks ago

“Ordered some trainers turned up 2 days later excellent service”

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Posted 3 weeks ago

“Easy to use website, good product selection. Quick delivery.”

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Posted 3 weeks ago

“Excellent service, ordered 3 pairs to try...kept 1. The return was straightforward and refund very promp. Many Thanks.”

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Posted 3 weeks ago

“Fantastic service and great selection of shoes. Highly recommend. Thank you”

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Posted 3 weeks ago

“Great shoe at a fair price, quick turn around and delivery. Ideal, I will be checking in with Northern Runner again. Thanks”

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Posted 3 weeks ago

“From order to delivery was slick with no issues. The TOPO W-Fli Lyte trainers are brilliant. I am using them for HYROX. They are really comfortable running shoes with good arch support but firm enough for functional gym fitness and good grip for sled push/pulls”

NorthernRunner.com 5 star review on 2nd February 2026

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Posted 3 weeks ago

“Great service,price and speedy delivery.”

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Posted 3 weeks ago

“They had what I wanted in tock, at a good price and it arrived quickly - very happy :)”

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Posted 3 weeks ago

“Great price for Brooks Adrenaline GTS 25 running shoes and quick delivery. Will definitely use this shop again.”

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Posted 3 weeks ago

“I have used Northern Runner before, as have others in my family, and recived excellent serevice. This time was no expception. Best price for shoes I wanted deleieverd next day free. I cant fault the service and the shoe is exactly what I wanted. I would highly recommend Northern Runner”

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Posted 3 weeks ago

“Excellent service as always .Thank you”

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Posted 3 weeks ago

NorthernRunner.com is rated 4.9 based on 14,799 reviews