NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,415 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought injinji socks for a cycling holiday, they came on time, well packed and not overly wrapped. Easy and efficient will use again.”

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Posted 3 weeks ago

“Excellent company - everything went well from ordering to delivery. Many thanks.”

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Posted 3 weeks ago

“I was nervous about buying shoes online but I did plenty of research (esp Northern Runner reviews!) and had a reasonable idea of what I wanted. The shoes fit well, I’m happy, thank you.”

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Posted 3 weeks ago

“Very disappointing experience. The shoes I ordered were not in stock or delivered on time when I paid extra for quick delivery. Also the packaging was pathetic for shoes at this cost.”

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Posted 3 weeks ago

“Excellent service, thank you. So happy with the trainers.”

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Posted 3 weeks ago

“NorthernRunner had the shoes i was looking for at a great price, the ordering process was nice and quick and they dispatched them really quickly. Couldn't ask for more really.”

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Posted 3 weeks ago

“Great customer service from Northern Runner. My size was out of stock. They let me know when they were back in stock after I emailed. The trainers arrived 48hrs after ordering. This is the second time I've ordered from them and won't be the last.”

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Posted 3 weeks ago

“Excellent range of running shoes at very competitive prices. Great service and delivery.”

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Posted 3 weeks ago

“Good delivery and very swift refund on returned size. Best trainers I've ever found for my wide feet. Brilliant”

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Posted 3 weeks ago

“First time ordering from this company and I'm delighted with the service, which was quick and trouble free 😀”

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Posted 3 weeks ago

“Swift, efficent service. Well packed A1 product. Thank you.”

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Posted 3 weeks ago

“Delivery was incredibly quick. Brilliant service.”

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Posted 3 weeks ago

“Fantastic service. Good price. Dispatched very quickly and, after a tiny glitch with the courier, were with me pretty much the next day. Hokas a perfect fit, very comfortable and support my feet well. Very happy with Northern Runner - recommended supplier. I will be using them again.Thank you.”

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Posted 3 weeks ago

“Good price, prompt delivery. Item as described.”

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Posted 3 weeks ago

“Easy to order and item arrived within 2 days of being sent out so fine.”

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Posted 3 weeks ago

“Excellent shoes . Have previously served me well go”

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Posted 3 weeks ago

“Originally, I went into the shop in Newcastle. The customer service there is excellent. Unfortunately, they didn't have the model I wanted in the shop. So I looked on their website when I got home and ordered them. They arrived quickly, and the price was better than elsewhere.”

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Posted 3 weeks ago

“No problem with Northern Runner.... Just very disappointed with the item. Bought these to give me comfort on the coast to coast walk. Meant to be for wide feet, wide toe box, all day comfort..... But they were not right for my feet. Ended up with blisters on toes and inner heel.... The width was hurting as I was walking and made me walk backward which led to quad spasms.. Couldn't finish the Coast to Coast... Had to be picked up. So disappointed. The trails will wait.. You just don't know until you try out the shoes and sadly these didnt work for my feet.”

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Posted 3 weeks ago

“I ordered a pair of Olympus 6 Altra trail shoes. Northern Runner where cheaper than some well known sites for this pair of shoes. The postage was faster than the said days given and free which is always a bonus.”

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Posted 3 weeks ago

“Very quick delivery!”

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Posted 3 weeks ago

NorthernRunner.com is rated 4.9 based on 15,415 reviews