NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,417 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought hoka Bondi 9, excellent service just as described, quick delivery.”

Helpful Report

Posted 1 week ago

“Very good service, delivery quick and by Royal Mail so no issues with carriers. Refund received immediately product returned - none of this waiting for weeks like some companies. Reorder arrived in 3 days. All good and very pleased with the shoe - wanted a walking shoe and the Topo Traverse was perfect, fabulous fit for narrow, shallow feet! Would recommend Northern Runner and the product.”

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Posted 1 week ago

“Shoes not for me but the returns service and communication was excellent. Will order from again...when I find the right shoes!”

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Posted 1 week ago

“Great range of stock. Had exactly my brand and rather niche style of running shoe, hard to find elsewhere. Good reduction on price, free delivery and swiftly dispatched. Very pleased. Will happily use again.”

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Posted 1 week ago

“They have a good range of shoes at fair prices and orders are always processed and dispatched quickly.”

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Posted 2 weeks ago

“Ordered some Hoka Bondi 9s. Great price in the sale with speedy delivery and product just as described. Very happy with service and purchase. Thanks”

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Posted 2 weeks ago

“Bought a pair of Brooks wide fit shoes, received them very promptly. Unfortunately, I found they weren't suitable after trying them on, nothing wrong at all with the shoes more my wonky feet and I had to return them. I received a refund very quickly and anyone purchasing from them can certainly buy with confidence. Also you can actually speak to someone from the shop if you have any problems which is definitely a plus. I would certainly recommend.”

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Posted 2 weeks ago

“Great service! Delivered quickly no issues. Will be using Northern Runner again....thanks guys!”

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Posted 2 weeks ago

“I love wearing Injinji liner socks under a pair of walking socks when hiking and Northern Runner had them at a very good price. I ordered two pairs and they arrived two days later.”

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Posted 2 weeks ago

“Good price and super quick delivery”

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Posted 2 weeks ago

“I loved the trainers feels comfortable , still to feel them more”

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Posted 2 weeks ago

“Excellent, fast service and the cheapest that I have seen injinji socks anywhere!”

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Posted 2 weeks ago

“Fast delivery and great price”

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Posted 2 weeks ago

“I've made online purchases from Northern Runner on a number of occasions, and the service has always been superb in every regard.”

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Posted 2 weeks ago

“Excellent, efficient, customer service.”

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Posted 2 weeks ago

“Good spread of product (especially Altra!) and good delivery service, at a good price.”

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Posted 2 weeks ago

“Prompt delivery”

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Posted 2 weeks ago

“Great price, quick delivery. Would definitely use again.”

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Posted 2 weeks ago

“Good choice. Easy to order. Prompt delivery.”

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Posted 2 weeks ago

“Great service and the product was an excellent price.”

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Posted 2 weeks ago

NorthernRunner.com is rated 4.9 based on 15,417 reviews