NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,777 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,777 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 24th February 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent! Extremely quick and perfect delivery. Thanks Northern runner!”

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Posted 2 weeks ago

“Fab service. Quick delivery”

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Posted 2 weeks ago

“I very very rarely write a review. But Northern Runner really impressed me. The shoes arrived on schedule. Ordered two pair of Altras (LIVE SAVING SHOES!!!). I meant to keep the black ones, but went with the colour, that looked unappealing online, but were nice in real life -- don't take my word for it. My 24 year-old son approved, as did all my pals. The return was super fast -- I think the refund came 3 days after sending it. Never had such quick response from a seller before. All in all, they have my favourite shoes -- the only ones I can wear, given my foot shape. One tiny wish: I wear a size 44, which are available in men's shoes but not is women's. Not too much of an issue, but who knows? Maybe one day I will wear lilac ...”

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Posted 2 weeks ago

“Excellent service as always.”

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Posted 2 weeks ago

“Excellent service and excellent shoes. I bought the Altra King MT trail running shoes, they arrived exactly as expected and I could not be happier with the shoes or the shopping experience with Northern Runner. Due to work commitments I would have liked to be able to pick up in store instead of having them delivered but I do not believe this is currently possible.”

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Posted 2 weeks ago

“Great thankyou”

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Posted 2 weeks ago

“Great stock of trail shoes in a variety of styles, drops, widths etc. Quick delivery and always helpful service.”

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Posted 2 weeks ago

“Goods despatched very quickly after order placed”

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Posted 2 weeks ago

“I had to return my shoes because they were too big, but the return process was smooth and the service was 10/10.”

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Posted 2 weeks ago

“I ordered some Injinji toe sock liners which are absolutely brilliant. They were a competitive price, with free postage, and arrived very quickly so extremely happy with both my purchase and NorthernRunner. Highly recommended.”

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Posted 2 weeks ago

“Brilliant service and quick answer to mt email enquiry”

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Posted 2 weeks ago

“Order arrived less than 48 hours after ordering and was exactly as expected. Thank you.”

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Posted 2 weeks ago

“Really impressed. Best price I could find for what I was looking for, free postage (which I hasten to add Inov8 were not offering for the same item direct from them), packed and delivered quickly. Would happily use again if they were stocking what I wanted.”

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Posted 2 weeks ago

“Excellent service all round. Very prompt delivery and delivery updates and trainers were a great price. Will definitely buy from Northern Runner again. Thank you!”

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Posted 2 weeks ago

“Great prompt delivery.Faultless Thank you”

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Posted 2 weeks ago

“Shoes arrived quickly, thank you I just love these trainers , no break-in time , fit is perfect and great price in the sale Northern runner have a brilliant range of trainers and are fast delivery too”

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Posted 2 weeks ago

“Very pleased with how quickly my purchase was despatched. I would definitely purchase from NortherRunner again. Thank you”

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Posted 2 weeks ago

“Great service, thanks. I had to return my sun hoody for a smaller size. Refunded without any problems and I could then order the small. Always reliable.”

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Posted 2 weeks ago

“The shoes I ordered arrived quickly and well packaged, unfortunately they didn't fit and I requested a bigger size. This arrived very quickly and without issue, unfortunately again they didn't fit so I requested a refund. This was issued without quibble once they received the shoes back. Would recommend.”

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Posted 2 weeks ago

“Great service with very quick delivery.”

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Posted 2 weeks ago

NorthernRunner.com is rated 4.9 based on 14,777 reviews