NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,085 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the overall ordering and delivery process. The item arrived promptly and ahead of the advised time. Many thanks.”

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Posted 10 months ago

“Excellent service. Quick , reliable and the shoes are getting nicely worn in.Thankyou.”

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Posted 10 months ago

“Amazing support, advice and guidance. Trainers arrived ahead of schedule just as hoped!”

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Posted 10 months ago

“I have used Northern Runner on many occasions as my first choice for on-line running gear”

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Posted 10 months ago

“Was extremely happy with the service from Northern Runner. My shoes arrived early and were packed well. The shoes I ordered were a new brand for me “Topo” after my knee replacement I needed something with good cushioning. Haven’t done many runs (I’m not supposed) but they feel great. Thank you”

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Posted 10 months ago

“Brilliant service as usual. 👍”

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Posted 10 months ago

“Very pleased with order as had difficulty finding wide fit 2E New Balance 1080 v14 ---arrived very quickly in less than 48 hrs”

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Posted 10 months ago

“Amazing dispatch time and fantastic stock!”

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Posted 10 months ago

“Excellent service. Saucony Triumph are excellent too! Thank you again Northern Runner 😊”

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Posted 10 months ago

“Arrived quickly. Good price too. Will buy from them again.”

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Posted 10 months ago

“Great price and quick delivery. Will use again.”

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Posted 10 months ago

“Best price I could find for these Hoka’s, also good communication and prompt delivery. What more can I say. Really good experience for me a first time buyer from Northern Runner.”

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Posted 10 months ago

“Very happy - great shoes at a very competitive price and delivered promptly.”

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Posted 10 months ago

“Correct order, arrived promptly excellent service”

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Posted 10 months ago

“Customer service was brilliant, fast delivery, would recommend thank you :)”

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Posted 10 months ago

“Good price, quick delivery, will use again.”

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Posted 10 months ago

“Excellent service, quick delivery and competitively priced product.”

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Posted 10 months ago

“Got a great pair of Topo trail runners from Northern Runner, not widely available elsewhere. A quick and efficient turnaround time too. Great to support a smaller business. Thank you. Go raibh maith agat.”

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Posted 10 months ago

“Very good service.”

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Posted 10 months ago

“Excellent service from Northern Runner. My shoes arrived within a day of placing my order. Sadly I had to return as the fit was not quite right but was swiftly refunded. I'll certainly recomend and will shop with them again.”

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Posted 10 months ago

NorthernRunner.com is rated 4.9 based on 15,085 reviews