NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,187 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with my new Hoka Challenger 8s. Great service as always from Northern Runner and a competitive price. Thanks 🙂”

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Posted 10 months ago

“Very prompt and courteous communications and refund”

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Posted 10 months ago

“Left the parcel in unknown place..”

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Posted 10 months ago

“Very good service and products”

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Posted 10 months ago

“Well packaged and arrived when stated. Excellent quality Injinji toe socks. Last 6 pairs have lasted years.”

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Posted 10 months ago

“I've used Northern Runner on a few occasions now and find them competitive price wise and efficient. It's nice to be dealing with a local company instead of the online giants.”

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Posted 10 months ago

“Good quick online service.”

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Posted 10 months ago

“I love Northern Runner! Always a great choice and they stock Hoka and Altra which are my favourite. Delivered quickly which is great when you are like a big kid waiting for a present to yourself! Highly recommend.”

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Posted 10 months ago

“Highly recommend this company. I got genuine offers in the sale which, given the average price of running shoes, is very valuable. The website is easy to navigate and order and the delivery was efficient . Nice to find a running shop that is all about giving a great service for runners.”

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Posted 10 months ago

“Highly recommend! Great communication, running shoes in perfect condition (and exactly what I wanted!), and seamless delivery. Thank you so much!”

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Posted 10 months ago

“Order delivered next day. Great from start to finish Recommended these shoes by podiatrist Good quality and good service”

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Posted 10 months ago

“Competitive prices, good product range and great service”

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Posted 10 months ago

“This co. Is excellent. Shoes came on time. Great to be able to track them. I would definitely recommend Northern runner.”

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Posted 10 months ago

“Easy to order, quick service when I had a query, quick delivery.”

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Posted 10 months ago

“I have purchased running shoes from Northern Runner on several occasions. I find the website easy to use, there is a good choice of 'foot shaped' trainers, such as Altra, & prices are usually fairly competitive. Customer service is good, on the few occasions where I have had a query or issue, they have been dealt with promptly and satisfactorily.”

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Posted 10 months ago

“Good website with a great range of kit. Good prices and fast, free delivery. Very happy with my new runners.”

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Posted 10 months ago

“From requesting advice to delivery Northern Runner were fantastic. The advice given was spot on and the delivery was fast.”

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Posted 10 months ago

“Brilliant service, delivery and love my new Topo’s… great job 👏”

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Posted 10 months ago

“Delivery timescale exceeded my expectations, taking much less than 48hrs from ordering. Shoes were a very fair price and arrived in excellent condition.”

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Posted 10 months ago

“Good value running shoes delivered on time in mint condition. No fuss or bother. Would use again if ordering shoes I know are right for me.”

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Posted 10 months ago

NorthernRunner.com is rated 4.9 based on 16,187 reviews