NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,598 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,598 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 18th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some Brooks Ghost 16 running shoes that I was struggling to find on any other website as they are discontinued, luckily still available at Northern runner. Arrived promptly and free postage so very happy 😊”

Helpful Report

Posted 10 months ago

“It is light weight”

Helpful Report

Posted 10 months ago

“Excellent service. Really quick delivery to the Channel Islands.”

Helpful Report

Posted 10 months ago

“Prompt delivery and product arrived as described. I’m really happy with my Bondi 9s!”

Helpful Report

Posted 10 months ago

“Really helpful and knowledgeable staff able to advise on differing fits etc of shoes. Have bought from them several times over the years.”

Helpful Report

Posted 10 months ago

“all good thank you”

Helpful Report

Posted 10 months ago

“Great price on sale trainer and fast delivery , will be using again.”

Helpful Report

Posted 10 months ago

“Website was easy to use and I found the perfect trainers on sale. Ordering was straight forward and delivery speedy. I would order from here again!”

Helpful Report

Posted 10 months ago

“I've order from Northern Runner a number of times and have always been very satisfied. I have no doubt I will order from them again in the future.”

Helpful Report

Posted 10 months ago

“Excellent swift service… good communication”

Helpful Report

Posted 10 months ago

“I'm very pleased with my Brooks Ghost 2 trainers. I have problem feet and have bought a second pair as they allow me to keep active. I have received perfect service from Northern Runner. Thank you!”

Helpful Report

Posted 10 months ago

“I had been looking for the Altra Walking boot for a while and spotted them on Northern Runner, and at a good price. I placed my order and crossed fingers that they would arrive before my Dartmoor trip. They arrived promptly, as described, and are perfect! Thank you.”

NorthernRunner.com 5 star review on 1st August 2025

Helpful Report

Posted 10 months ago

“Very good online shop, great selection competitively priced, quick delivery, used quite a few times now and never had a problem”

Helpful Report

Posted 10 months ago

“Great service as always from Northern Runner.”

Helpful Report

Posted 10 months ago

“Value for money excellent and ordering and delivery experience was perfect. Shoes exactly as described.”

Helpful Report

Posted 10 months ago

“Great prices and fast shipping”

Helpful Report

Posted 10 months ago

“Keen price. Answered my queries quickly via email. Faster than expected delivery, too.”

Helpful Report

Posted 10 months ago

“Always good prices, reviews and quick service.”

Helpful Report

Posted 10 months ago

“Very prompt service. Delivered ahead of schedule. Well done.”

Helpful Report

Posted 10 months ago

“Really speedy delivery. Excellent service. Would definitely recommend”

Helpful Report

Posted 10 months ago

NorthernRunner.com is rated 4.9 based on 15,598 reviews