NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,594 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,594 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 18th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and first class service. Thank you Northern Runner ! Will be back !!!!”

Helpful Report

Posted 10 months ago

“Really pleased with service. Many thanks would purchase from you again.”

Helpful Report

Posted 10 months ago

“Good range and reasonably priced. Quick delivery too.”

Helpful Report

Posted 10 months ago

“Excellent service and very quick delivery thank you so much 😊”

Helpful Report

Posted 10 months ago

“Best price I could find and quick delivery and great communication”

Helpful Report

Posted 10 months ago

“great shoes”

Helpful Report

Posted 10 months ago

“The service was five star thankyou all that contributed”

NorthernRunner.com 5 star review on 9th August 2025

Helpful Report

Posted 10 months ago

“Love these. Cushioning is amazing without loosing balance. Good arch support and plenty of room for the toes.”

Helpful Report

Posted 10 months ago

“Always great customer service and fast delivery. Very happy with my purchase. Thank you!”

Helpful Report

Posted 10 months ago

“Having bought several items from Northern Runner I have allways had first class service from them, I highly recommend them.”

Helpful Report

Posted 10 months ago

“Hi, my name is Alan. I work for Tiso in Perth. We Altra shoes but not this one. We also have a pro deal that we can access. However, I stumbled across your website and they were at a good price so I purchased . Delighted with the shoes and the quick delivery service your shoe range and details are very good thanks again.”

Helpful Report

Posted 10 months ago

“great price great service ,free P&P arrived when they said they would … definitely would recommend”

Helpful Report

Posted 10 months ago

“Excellent product and delivery from the supplier. I would definitely order from this company again.”

Helpful Report

Posted 10 months ago

“Best price I found and delivered quickly. These trainers are so comfortable and light and grip is really good even in the rain.”

Helpful Report

Posted 10 months ago

“Yes fine couldnt get the wide altra rorin size 13 anywere in country apart from black.”

Helpful Report

Posted 10 months ago

“Always my go-to for running shoes and casual trainers. Absolutely brilliant customer service and excellent selection of shoes.”

Helpful Report

Posted 10 months ago

“My shoes arrived promptly and I am very impressed with them and the service”

Helpful Report

Posted 10 months ago

“Great customer service and kept updated along the way, easy exchange process too, highly recommend”

Helpful Report

Posted 10 months ago

“Great service, sorted my return swiftly. Friendly lot”

Helpful Report

Posted 10 months ago

“Emailed regarding a dirty shoe. Never got a response. Found automated emails a little rude.”

Helpful Report

Posted 10 months ago

NorthernRunner.com is rated 4.9 based on 15,594 reviews