NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,598 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,598 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 18th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Ordered a pair of New Balance trainers. They were priced very competitively and delivered very quickly. I'll definitely be using Northern Runner for future purchases.”

Helpful Report

Posted 10 months ago

“Ordered trainers and had to change for a bigger size. Customer Care could not have been more helpful. Arrived quickly. Will use this company again.”

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Posted 10 months ago

“Great service. Easy ordering process. Good price. Delivery as expected. All round good experience. Would recommend.”

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Posted 10 months ago

“Great service. Good arrived when they were supposed to, well.packaged & great communications with the company.”

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Posted 10 months ago

“I was so pleased to find the Altra Paradigm ladies' trainers in the lovely purple colour on this website - and for a good price too. I already have them in grey and teal, so knew they would be a good fit. The trainers were well packed and swiftly despatched, so I am very pleased with my purchase and would buy again from Northern runner.com.”

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Posted 10 months ago

“Easy checkout and very fast shipping! Absolutely no complaints. In fact, a friend recommended I get the specific shoes I was looking for from this company. I would order from here again 👍🏼”

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Posted 10 months ago

“Trainers exactly as described. Great value. Delivery time and communication excellent.”

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Posted 10 months ago

“Prompt delivery. Great trainers at a better price than I have seen elsewhere. Will use this site again.”

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Posted 10 months ago

“Great prices and super fast delivery. I have used several times and the points system is brilliant.”

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Posted 10 months ago

“Having feet like a hobbit (super wide 7.5) I find I have to spend many hours searching the internet for suitable trainers. I thought I’d found the exact pair I wanted on another site but when I went to order they’d already sold out. That was when Northern Runner popped up! Exactly the same trainers (Brooks Adrenaline) in exactly my size. Even better - they were £15 cheaper and arrived within days. Northern Runner will be our family’s go to from now on. Thank you - great service.”

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Posted 10 months ago

“Easy to use Website full of helpful blogs and information to help in choices! Selected my shoes - fast delivery and excellent product as expected. Thanks Northern Runner - I know my feet are in "good hands" with you!!”

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Posted 10 months ago

“First, the product: Topo Athletic Pursuit - the running shoe I've been needing for years and have finally found! Unrestrictive forefoot, zero drop, some cushioning, good heel hold, good grip. But mainly the service: really quick and helpful replies by email, and fast postage. I usually get things second hand, but am super glad I came to NR for these shoes. Thank you.”

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Posted 10 months ago

“Excellent website, fast delivery, exactly what I ordered”

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Posted 10 months ago

“Fantastic. Saved a LOT of money, ordered early evening and got them the next day, no next day delivery fee. I’ve never bought running shoes before, so the information I needed to try and figure out what I needed was all there. Much more than other sites. Although I couldn’t get the colour I wanted, it’s literally a small price to pay. I’ll definitely be back next time.”

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Posted 10 months ago

“I have been going to NorthernRunner for 3 years now and they have always been brilliant. My first visit was to get trainers for my first ever race, the GNR 2023. Since then I have gone on to ultras and burn through shoes at quite a rate. The advice and support you get is always spot on, they have a fantastic range of products and a good range of prices. The people who work there run themselves so you get the benefit of their knowledge and experience. I will never go anywhere else.”

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Posted 10 months ago

“Very unhelpful customer service. Would not purchase from here again”

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Posted 10 months ago

“Great service, value pricing and delivered before the expected date. What's not to like!”

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Posted 10 months ago

“Excellent service. NR always have a good stock of trainers that you can't get elsewhere at good prices. Delivery is very fast and returns are no problem.”

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Posted 10 months ago

“Delivered the correct order(other retailers haven't) and received them faster than expected,so very well done I will be ordering more goods if this is the way you operate 👍”

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Posted 10 months ago

“Goods arrived well packed and promptly. Have always found the product reviews by the staff at Northern Runner helpful, so was pleased to find they had stock of this INOV8 shoe at a competitive price. Would be happy to use again.”

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Posted 10 months ago

NorthernRunner.com is rated 4.9 based on 15,598 reviews