NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,084 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, fast service”

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Posted 5 months ago

“The Hokas turned up promptly and were a good price. Great shoes. Very comfortable and stable.”

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Posted 5 months ago

“Fast delivery. Efficient and friendly service when I called to ask a question. I have kept two pairs of shoes and returned two, because the fit was not good. Fingers crossed for a fast and efficient refund, in which case this will increase to five stars!”

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Posted 5 months ago

“Arrived swiftly and in perfect condition. Unfortunately had to return for a larger size but again it was processed very quickly. Very easy to deal with and would certainly buy from again.”

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Posted 5 months ago

“Good selection of wide fit trainers at reasonable prices. Excellent customer service”

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Posted 5 months ago

“Ordered on a Friday, arrived next day using free shipping! Shoes very good.”

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Posted 5 months ago

“The shoes were delivered on time and in excellent condition.”

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Posted 5 months ago

“I have used this company in the past for my footwear. The website is easy to use, the company has competitive prices and prompt delivery. Thank you”

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Posted 5 months ago

“Excellent service. Provided the trainers I needed which were difficult to source.”

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Posted 5 months ago

“Good prices, great selection and fast delivery. All good.”

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Posted 5 months ago

“Excellent company to do business with. Always fast delivery on items and very competitive pricing. My go to first choice for running gear.”

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Posted 5 months ago

“Arrived quickly, fitted and very happy”

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Posted 5 months ago

“Great walking shoes!”

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Posted 5 months ago

“Good range of products, a great price and delivered quickly with no fuss. I wanted to support a smaller independent store and was really pleased with the service”

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Posted 5 months ago

“I ordered one of each size of the Men's Tech All-Terrain Jacket (Black) - L & M, as I wasn't sure which size would be needed for a birthday gift. The jacket size not required, was returned as directed on the Northern Runner invoice and I duly received a full refund, within a few days of the company receiving the item back. Email communication is good. As yet, the item hasn't been worn in wet weather but the quality and fitting of the jacket is very good and it be easily folded small enough to fit into a pocket/ bum bag when not in use.”

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Posted 5 months ago

“All good. Very prompt delivery. Thanks”

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Posted 5 months ago

“I had a really good experience ordering from Northern Runner. The website was easy to use and they had a great selection, especially wide fit options which I needed. Delivery was quick and everything arrived exactly as expected. I ordered a couple of pairs to try at home and found the process very straightforward. I ended up keeping the Brooks Adrenaline trainers, which are incredibly comfortable – honestly feel like slippers! I also tried the New Balance 860, which were very good too, but the Brooks just stood out for comfort. Overall a smooth and reliable service and I would definitely order from Northern Runner again.”

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Posted 5 months ago

“Very impressed with the service and quality of the products. Happy to support brick and mortar stores that provide running products such as these. Thanks”

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Posted 5 months ago

“Excellent. Great product at a great price, good communication and quick delivery. Will be shopping with Northern Runner again, highly recommend.”

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Posted 5 months ago

“Very easy to order, I was kept updated about despatch and delivery. Collection smooth and goods as described...an excellent service .....thank you.”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 16,084 reviews