NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,186 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some Hokas on line with Northern Runner and they arrived really quickly. Great service with email updates. Will definitely use again. 👟👟”

Helpful Report

Posted 1 year ago

“All cracking thanks. Delivered quickly and everything as stated. Would definitely order again.”

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Posted 1 year ago

“Delivery ok but I hate the shoes. Unfortunately the only way I can assess them is to walk outside in them, which means I can't send these expensive and unusable things back”

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Posted 1 year ago

“A very comfortable trainer especially if one has a bunion. However I have taken a size 6.5 while I normally buy a size 5 or 5+.”

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Posted 1 year ago

“Excellent service throughout. Website easy to navigate and trainers arrived very quickly.”

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Posted 1 year ago

“Great service and Hoka bondi 8 perfect A happy customer”

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Posted 1 year ago

“Happy with the ordering process and delivery. No issues.”

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Posted 1 year ago

“Easy to order and quick delivery of Hoka shoes”

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Posted 1 year ago

“A great shop to order from, always efficient.”

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Posted 1 year ago

“Very comfortable shoes. I bought these as they were recommended by a podiatrist for arthritic toes due to them having a rocker sole and good support throughout the shoe.”

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Posted 1 year ago

“Competitive pricing for Altra escalante racers that can be hard to find in my size (Women's UK 7.5). Straightforward online ordering, fast delivery, fair return or replace policy and helpful staff available via email for any queries. Thank you! Will definitely use again.”

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Posted 1 year ago

“First time Shopping for trail Shoes normally run in Brooks Adrenaline road shoes. Staff couldn’t have been more helpful, and knowledgeable . They were very patient as I tried on several pairs and did run tests . Finally settled pn Hoka Speedgoat and very happy , looking forward to first run out in them.”

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Posted 1 year ago

“Ordered a pair of Hoka Challenger ATR 7's they were too big, I contacted Northern Runner and returned the shoes, they set aside the size I needed and posted them out quickly after my return arrived. Great communication and a pleasure to deal with. Thanks!”

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Posted 1 year ago

“Very good. All posted fine. Some good discounted prices on the website. Would buy from them again.”

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Posted 1 year ago

“Good communication. Product was sent/arrived quickly. All good!”

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Posted 1 year ago

“Brilliant service. Very fast and efficient.”

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Posted 1 year ago

“Arrived quickly, exactly what I asked for , thank you”

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Posted 1 year ago

“Great price and service. First time I've used NR but will definitely use again!”

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Posted 1 year ago

“Ordered a pair of Hoka shoes discounted by 40%, communication was excellent and order arrived in promised time frame”

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Posted 1 year ago

“Goods arrived on time and were exactly what I ordered. A good service. thank you.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,186 reviews