NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,275 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son says the shoes he ordered are comfortable and an excellent fit. Good company to deal with.”

Helpful Report

Posted 1 year ago

“Initial contact was made by telephone on which I received helpful advice on sizing & fit as unable to visit shop due to distance involved. Took the assistants information on board and ordered Topo Phantom 3's in black/charcoal, size 9. Prompt delivery. So far very pleased with shoe from a relatively unknown company (Topo) but good reviews on youtube helped me make the decision to try them. Happy to support an independent shop, they need our help in these difficult financial times!”

Helpful Report

Posted 1 year ago

“Good service nice shoes good fit not really used enough yet to comment”

Helpful Report

Posted 1 year ago

“Ghost 15 running shoes. True to UK size which was refreshing, I needed the slightly wider fit which they provide, very comfortable. Faster to walk or run in than conventional trainers due to heel cushioning and general shape. You get what you pay for with these shoes.”

Helpful Report

Posted 1 year ago

“I recently worded a chest pod from Northern runner, the product was just as expected and the service, delivery time and communication was exceptional. I will definitely be ordering again and really looking forward to visiting the store”

Helpful Report

Posted 1 year ago

“Arrived on time perfect fit couldn’t ask for more thank you”

Helpful Report

Posted 1 year ago

“Shoes arrived very quickly and at a great price, too. Will definitely use again and would recommend to everyone.”

Helpful Report

Posted 1 year ago

“Excellent value for money - kept informed throughout delivery process - All good 👍🏻”

Helpful Report

Posted 1 year ago

“Love love love the Northern Runner. I've had loads of pairs of shoes from the (all online). But have had to chat and email for advice and it's always been super helpful. Love the blogs too. And the enormous number of wide shoes which will accommodate my ugly bunion-y foot. Totally recommend them.”

Helpful Report

Posted 1 year ago

“Easy to order,speedy delivery, Trainers a great price and very comfy so far.”

Helpful Report

Posted 1 year ago

“Northern Runner completed my order quickly and the item arrived on time. Great service. Competitively priced.”

Helpful Report

Posted 1 year ago

“My husband has flat feet and has problems finding shoes that are suitable. .He has found these trainers the most comfortable he has ever worn”

Helpful Report

Posted 1 year ago

“Fantastic product and prices, speedy delivery, will definitely use again. Thank you 5*****”

Helpful Report

Posted 1 year ago

“Great item at a good price. Ordered from them a few times now, and always a quick first class service. Recommended”

Helpful Report

Posted 1 year ago

“Great service thanks”

Helpful Report

Posted 1 year ago

“I've never ordered from this business before and was a little concerned as there are so many"fake" online businesses around. They had fabulous reviews and best prices. Placed my order which arrived in a few days, size was not correct so needed to exchange. I emailed them and they got straight back to me telling me what to do. Sent my shoes back by post which you pay for with invoice inside telling them the size I wanted to exchange for and the new pair arrived 2 days later! Fabulous service guys. Will definitely use you again⭐”

Helpful Report

Posted 1 year ago

“As always excellent service from Northern Runner .”

Helpful Report

Posted 1 year ago

“Trainers arrived quickly, well packaged and as advertised.”

Helpful Report

Posted 1 year ago

“Excellent service. Goods arrived promptly. Item was just what I wanted. Will happily use this company again.”

Helpful Report

Posted 1 year ago

“Really appreciated finding what I wanted in stock and in my size. Order was despactched and delivered really quickly.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,275 reviews