NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,061 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,061 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Northern runner never fail to deliver great footwear at excellent prices. A go to shop for our (online) purchases. Highly recommended”

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Posted 3 weeks ago

“Brilliant price and service from Northern Runner. I will be shopping with them again!”

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Posted 3 weeks ago

“First class service from Northern Runner. Delivery was extremely swift and the price was the cheapest I could find anywhere for the particular running shoe I wanted.”

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Posted 3 weeks ago

“I'm new to NorthernRunner and very happy with the range of offer and the ease of transaction. A great place to find wide fitting running shoes. I'll be back.”

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Posted 4 weeks ago

“Everything arrived safely, easy to contact quick response and very helpful. Thank you”

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Posted 4 weeks ago

“I don’t buy trainers very often but when I do I need to buy from somewhere where I know they’ll be good. Great choice for everyone. Went for a new brand, following a recommendation and they’re great. Brilliant variety available and quick service. Thanks.”

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Posted 4 weeks ago

“My order was a birthday present for my son. Easy to order and turned up within a few days and on time.”

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Posted 4 weeks ago

“Had to return shoes as too small but staff good at making contact and reimbursing me. Will shop with them again, sadly they didn’t have the size I needed on this occasion.”

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Posted 4 weeks ago

“As always, great service and delivery at competitive prices.”

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Posted 4 weeks ago

“Terrific service. Great value and choice. Return and exchabge service very smooth.”

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Posted 4 weeks ago

“Helpful and knowledgeable. They took time to make sure that I bought shoes that were right for me. If anything is not in stock at the shop, it can be ordered online. My online order arrived safely and was exactly right. Great business that deserves every success.”

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Posted 4 weeks ago

“I haven’t bought anything before from these guys before but received a brilliant service, the VJ’s where cheaper than anywhere else and I ordered them on an overnight carrier they were delivered on time ready for racing at the weekend”

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Posted 4 weeks ago

“Another great visit to northern runner. Helped by the lovely Michelle. She advised me well and ended up buying 2 pairs of trainers. Really comfortable. Won't go anywhere else for trainers. Thanks again”

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Posted 4 weeks ago

“Brooks Adrenaline 2025 They are my go to trainer - for the last 9 years Great support shoe for over pronators and quite roomy width wise. I always go a 1/2 size up. Usually go for regular width but chose a wide fitting this time as they were on offer. Tried them around the house and they are very comfortable. They are now put away as they are a Xmas present!!”

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Posted 4 weeks ago

“Bought a lot of shoes from this company over the past few years. Easy to order website, excellent delivery times and exceptional customer service. I never bother looking anywhere else for my running gear. Whats the point!!!!!”

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Posted 4 weeks ago

“I love this company - my first purchase and it was so easy and my new hiking shoes are the best I have had.”

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Posted 4 weeks ago

“Fast delivery. Excellent prices. Highly recommend.”

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Posted 4 weeks ago

“Good choice, great prices, prompt delivery. Definitely order from them again”

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Posted 4 weeks ago

“Excellent quick service from these people :)”

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Posted 4 weeks ago

“Excellent service, happy with my purchase and my socks too. Great price and reasonable shipping times.”

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Posted 4 weeks ago

NorthernRunner.com is rated 4.9 based on 16,061 reviews