NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,823 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had what I wanted in tock, at a good price and it arrived quickly - very happy :)”

Helpful Report

Posted 1 month ago

“Great price for Brooks Adrenaline GTS 25 running shoes and quick delivery. Will definitely use this shop again.”

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Posted 1 month ago

“I have used Northern Runner before, as have others in my family, and recived excellent serevice. This time was no expception. Best price for shoes I wanted deleieverd next day free. I cant fault the service and the shoe is exactly what I wanted. I would highly recommend Northern Runner”

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Posted 1 month ago

“Excellent service as always .Thank you”

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Posted 1 month ago

“Very happy with the bargain on my running shoes. Quick delivery”

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Posted 1 month ago

“I've bought trainers from Northern runner before; it's quick and easy. they are efficient and get it sorted, I would recommend.”

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Posted 1 month ago

“I love my New Balance Fresh Foam X 860v14 Shoes, which I was able to find in the Northern Runner website, precisely the colour and wide fitting I was looking for and for a very good price too. Excellent customer service was provided from beginning to end by the Sales Representative, Michelle. The delivery service was very quick. Overall, I am very happy and satisfied with my trainers and the service that I received from Northern Runner. I will purchase from them again in the future. ⭐⭐⭐⭐⭐”

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Posted 1 month ago

“Excellent, excellent personal service. Will use again, no doubt.”

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Posted 1 month ago

“Ordered two pairs of socks. They were despatched very quickly and the postage was included in the very competive price. I will keep Northern Runner in my favorites list for sure.”

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Posted 1 month ago

“Service very good with prompt delivery unfortunately shoes didnt suit me too narrow decided to return them my money was refunded with no issues. Will definately use Northern Runner in the future. Thankyou”

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Posted 1 month ago

“Speedy delivery and professional to deal with.”

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Posted 1 month ago

“Always very helpful and responsive. Ordered new running shoes and they arrived in a couple if days. Always get good service from Northern Runner.”

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Posted 1 month ago

“Finally decided to try some ininji toe socks. Ordered from Northen Runner. They arrived quickly and I love the product. Going to order a second pair.”

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Posted 1 month ago

“Great service, prompt delivery too. Will defo be using again”

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Posted 1 month ago

“Excellent service, very happy with my purchase, would definitely recommend this site.”

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Posted 1 month ago

“Prompt delivery”

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Posted 1 month ago

“Clear easy to navigate website. Informative, helpful and focused on suitability as well as fashionable design. Good prompt communications about the order and very efficient, reliable service. Now I have found a sizing that suits me I would always use Northern Runner.”

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Posted 1 month ago

“The running shoes I ordered arrived swiftly and are really comfortable. Great service from NorthernRunner.co and I would readily reccommend them.”

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Posted 1 month ago

“Following advice in the shop, I bought some excellent Hoka running shoes from Northern Runner online. The whole process was easy, the staff helpful.”

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Posted 1 month ago

“Ordered online - wide toe running shoes only available from NorthernRunner. Fits perfectly.”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 14,823 reviews