NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,377 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my toe-socks and foot-shaped trainers!”

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Posted 1 month ago

“I have shopped at Northern Runner for the last 15 years they are always knowledgeable and helpful I would go anywhere else”

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Posted 1 month ago

“Trainers arrived on time and looked really nice, but they are a bit stiff and not nearly as cushioned as the description suggested they would be. Also, the tongue seems to be too short to protect the top of your foot from the laces. When you are running off road, you need to tighten the shoes enough to stay on And when you do that the lace is digging into your skin because the tongue is too short. However, they look really cute and I have now worn them too long for me to send them back.”

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Posted 1 month ago

“Received parcel on time”

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Posted 1 month ago

“A straight forward and easy online transaction here at NorthernRunner... I needed to order a specific pair of Brooks and googled and came accross a 'Real People' local company and the order made its way to me here on on isle in the middle of the north sea all in less that a week. 5 Stars.”

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Posted 1 month ago

“Unfortunately they were wrong fit for my very problematic feet.”

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Posted 1 month ago

“Quality trainers at a good price, arrived swiftly. Thank you”

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Posted 1 month ago

“Great communication and quick despatch. The product was reasonably priced. I would definitely use Northern Runner again.”

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Posted 1 month ago

“A competitive price with prompt dispatch. Great service!”

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Posted 1 month ago

“Bought some injinji socks at a very good price and received great customer service.”

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Posted 1 month ago

“Really quick delivery, and well packaged. Thank you!”

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Posted 1 month ago

“Reliable company and good competitive prices.”

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Posted 1 month ago

“Really happy with the Injinji socks I purchased and the prompt delivery from Northern Runner.”

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Posted 1 month ago

“Fantastic store with really knowledgable staff - they analysed my gait and talked through the issues I was having, offering good advice and showing me a few different trainers to try on. One pair was perfect, which I bought on the spot, and then I bought another in a second colour online a couple of weeks later.”

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Posted 1 month ago

“Very impressed. Sent them a query regarding the item description, which they responded to extremely quickly and then rectified on the website. The trainers I ordered arrived quickly and in excellent condition. Will purchase from Northern Runner again.”

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Posted 1 month ago

“Great selection, prices and delivery. Staff are always very helpful and knowledgable if you have any questions (Chris has assisted me several times) I recently had to return some trainers, nothing wronge with them, was a sizing issue, and refunded immediately. Really can't fault any aspect of my dealings with NR.”

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Posted 1 month ago

“Ordered trainers from northern runner a few times now. Always competitive prices, quick dispatch & great professional service. Will no doubt continue to use them. Thanks guys & girls!”

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Posted 1 month ago

“Quick delivery and item as described. Thank you!”

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Posted 1 month ago

“Great service, delivery and customer care”

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Posted 1 month ago

“Superb site, easy to navigate, and full of information, guidance needed to make a choice. Having made my choice I found by ordering early in the day, I was able to have new trainers within 24 hours at a very competitive price. Excellent and will happily use and recommend”

Helpful Report

Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 16,377 reviews