NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,416 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,416 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing selection, competitively priced and fast shipping.”

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Posted 1 month ago

“Great price and fantastic service would highly recommend.”

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Posted 1 month ago

“Great service. My new running shoes arrived promptly and are fantastic! Thanks!”

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Posted 1 month ago

“Great service, thanks”

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Posted 1 month ago

“The ordering process was really easy and show I got fits great. I needed a shoe with a wide toe box as I had got black toe - runners toe from the last pair. This is now recovering and others at the groups have commented on how I am now bouncing. All in all a great experience and a great shoe”

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Posted 1 month ago

“Excellent socks with toes ensuring my feet survived some big (for me) hills in the lakes after Easter. I ordered additional pairs, realised I had asked for the wrong size and was pleased at the quick response to a change request ensuring delivery of the right ones.”

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Posted 1 month ago

“Excellent service, efficient delivery.”

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Posted 1 month ago

“Can't comment as ordered wrong size. Shoes here pretty quickly, return at my expense (fair enough) straightforward. like these shoes so ordering more. Often use reliable Northern Runners”

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Posted 1 month ago

“Great product and really great price, much cheaper than the hoka website. Very fast delivery, would definitely use again.”

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Posted 1 month ago

“This is my second pair of Brooks I’ve ordered from NorthernRunner. Fantastic service and prompt delivery. I’m very happy to continue supporting them.”

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Posted 1 month ago

“Very fast delivery and very quick handling of the returned pair. Fantastic service would definately recommend.”

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Posted 1 month ago

“HOKA CLIFTON10 WIDE FIT Great product,this is my second pair. Speedy service and great customer service. Bought these to help with plantar fascitis and wow do they help. Both fitting my orthotics and in comfort. Needed to go up a half size as fit is a bit smaller than my usual size”

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Posted 1 month ago

“Great pricing, fantastic delivery service and good stock”

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Posted 1 month ago

“Hassle free”

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Posted 1 month ago

“Reliable and great deals. I’ve ordered Injinji socks and they arrived as advertised on the website and within timeframe. I already used Northern Runner three times as of now and I have no complaints.”

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Posted 1 month ago

“Great shoes , great service”

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Posted 1 month ago

“The service was absolutely great apart from the fact that I had to pay for the return when the shoes didn't fit. As someone who doesn't order on line very often I didn't see this in the small print so maybe think about making it more highlighted.”

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Posted 1 month ago

“Northern Runner was only supplier I could find on line who had stock of Brooks Ghost max 3 woman’s in Black/ rose gold in my size uk 6.5. Fast and efficient service. I love my shoes and would definitely recommend northern runner.”

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Posted 1 month ago

“GREAT SERVICE, QUICK DELIVERY, GREAT PRICES”

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Posted 1 month ago

“Great choice of quality items Great fast service and delivery arrived before estimated date Bought as gift recipient loves them”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 15,416 reviews