NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,097 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and top level communication!”

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Posted 10 months ago

“Absolutely brilliant service, both in the shop and online. Good products & advice. Comfiest boots I have ever worn, like slippers out of the box.”

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Posted 10 months ago

“Great choice of boots. Website and ordering very straightforward. Boots well packed and delivered quickly. Thank you”

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Posted 10 months ago

“Product ( Altra timp 5) was as described and arrived very quickly. Great service as always. The shoes were discounted too which made northern runner very competitive on price. Thanks 👍”

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Posted 11 months ago

“Fast shipping, item as described and also probably the best shoes I've ever put on my feet.”

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Posted 11 months ago

“Great service, speedy and efficient.”

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Posted 11 months ago

“Very good service, quick delivery.”

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Posted 11 months ago

“Smooth ordering, good price, swift delivery - Job Done!”

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Posted 11 months ago

“Running shoes arrived in good time and in perfect condition. Thank you”

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Posted 11 months ago

“Excellent. Fabulous product and arrived really quickly, thank you.”

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Posted 11 months ago

“I ordered trainers and delivery was rapid… unfortunately they didn’t fit properly so did a return. This was handled very promptly. I really need wide ultra venture 3 shows - Topo Jo”

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Posted 11 months ago

“Brilliant guys to deal with - really helpful! Would recommend to anyone. And the best price available on the trainers that I purchased.”

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Posted 11 months ago

“My local Brooks supplier was out of stock of the shoe I wanted. I ordered from Northern Runner- good price and shoes arrived really quickly. Well packed so in perfect condition. Will definitely order from here again.”

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Posted 11 months ago

“Very rapid delivery and huge choice. Returns were refunded within 24hours. Absolutely excellent. Highly recommended.”

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Posted 11 months ago

“Great quality runners with fast delivery thank you”

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Posted 11 months ago

“Good price, excellent communication and prompt delivery.”

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Posted 11 months ago

“Quick delivery and great service. Trainers are also excellent.”

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Posted 11 months ago

“I bought socks which arrived promptly and were just as described. I will certainly order from NorthernRunner.com again.”

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Posted 11 months ago

“Excellent service as usual thank you”

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Posted 11 months ago

“My order arrived quickly and in great condition. Sadly the shoes weren't right for me, but my return was processed very quickly and easily. I also had to contact customer service for some advice and they were helpful, knowledgeable and quick to respond.”

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Posted 11 months ago

NorthernRunner.com is rated 4.9 based on 15,097 reviews