NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,186 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great efficient delivery- excellent prices!”

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Posted 10 months ago

“I always buy my Topo shoes from Northern Runner as there are no stockists local to me, and they have always been great. In addition they offer a cashback service which saved me £12 roughly on my latest pair of shoes. Their website also has useful reviews of shoes. Definitely my favourite online store, just wish I lived closer and could visit in person.”

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Posted 10 months ago

“Everything arrived on time and in good order. Northern Runner is a great retailer to deal with, passionate about running and meeting the needs of their customers.”

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Posted 10 months ago

“Fabulous service, dispatched really quickly, so pleased with my new Hoka clifton 10 trainers”

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Posted 10 months ago

“Recently purchased a pair of Brooks Ghost from Northern Runner at a price significantly cheaper than I could find anywhere else. Ordering online was simple and delivered rapidly. Definitely a recommend for me.”

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Posted 10 months ago

“I always source my trainers from Northern Runner! They helped me select the right trainers in store when I needed a change, and now I order online with them whenever I come to renew a pair. Prices are always good and delivery is prompt - and great customer service when I've needed it! Thank you.”

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Posted 10 months ago

“I emailed for size advice before my purchase and the response was quick and precise. I purchased the the shoe that I had been recommended and I am very happy with them”

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Posted 10 months ago

“Shoes arrived quickly and were as advertised. Good service and reliable company.”

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Posted 10 months ago

“Very speedy delivery, great trainers and excellent overall service”

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Posted 10 months ago

“Trainers arrived quickly (the last time they moved quickly!) and the comms were great - would recommend Northern Runner.”

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Posted 10 months ago

“I have used NorthernRunner quite a few times over the last few years. I have found that they always have what I need in stock and it is dispatched promptly, usually arriving within a few days. I can't fault their service.”

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Posted 10 months ago

“Great price, fast delivery. Kept informed the whole time. First time I've purchased from Northern Runner and I'll be back!”

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Posted 10 months ago

“Good price and fast delivery.”

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Posted 10 months ago

“Great price, great product, fast delivery”

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Posted 10 months ago

“My 1st time ordering from NR. Everything went perfect. Easy ordering and fast delivery. I will be using NR again.”

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Posted 10 months ago

“Shipping was sent out very fast. I had to exchange for a size up and it was hassle free and again fast delivery.”

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Posted 10 months ago

“Happy with the service as always. Bought many shoes from Northern Runner and never have any issues with returns or deliveries. Bought Topo Athletic vistas which I am very happy with. Great service +++”

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Posted 10 months ago

“Competitive prices abd fadt delivery. I will definitely order from NorthernRunner again.”

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Posted 10 months ago

“My go to shoe store, always great postal service and also the one visit to Newcastle, great in-store”

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Posted 10 months ago

“Good price. Great service.”

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Posted 10 months ago

NorthernRunner.com is rated 4.9 based on 16,186 reviews