NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,162 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Running shoes delivered as expected, quick and without any issues.”

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Posted 1 year ago

“Good arrived quickly and their customer service is great”

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Posted 1 year ago

“Ordered new Hoka running shoes, very few retailers had the exact ones I was looking for but Northern Runner did, order processed and sent out very quickly, very happy, I highly recommend shopping with them.”

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Posted 1 year ago

“The shoes arrived very promptly. Unfortunately they did not fit( due to my orthotics) and so I had to return them. My refund was dealt with very swiftly with no hassle. Would definitely recommend Northern Runner and will hopefully re order a different running shoe. Thank you”

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Posted 1 year ago

“Love this local shop. Always have a wide range of trainers, clothes etc and always happy to help you out too. great selection online as well.”

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Posted 1 year ago

“Arrived next day, top quality, top service”

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Posted 1 year ago

“Good choice. Clear descriptions. Great price. Fast delivery.”

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Posted 1 year ago

“Great customer service and quick shipping”

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Posted 1 year ago

“Great product range, really good prices and prompt postage!”

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Posted 1 year ago

“I bought a pair of running shoes from Northern Runner. The shoes are excellent, they were outstanding value and they were delivered ahead of schedule.”

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Posted 1 year ago

“Excellent price and delivered in super quick time. Would definately recommend”

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Posted 1 year ago

“Really pleased with my new trainers & the price. Very fast delivery as well.”

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Posted 1 year ago

“Excellent service and very reasonable prices”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Good price, efficient service”

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Posted 1 year ago

“I ordered 2 pairs of brooks adrenaline 23 trainers as I'm new to the brand and wanted to make sure I had the correct size and the fit was ok. Efficient order process and dispatched quickly. Happy with my new trainers, very comfortable and thank you very much for processing the refund quickly for the trainers I returned!”

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Posted 1 year ago

“Great specialist online shop I have used for years. Prices and stock levels are good, and deliveries have always been prompt and reliable.”

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Posted 1 year ago

“Best price I could find,and quick,speedy delivery”

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Posted 1 year ago

“Excellent product thanks and fast delivery”

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Posted 1 year ago

“Great service. Good price. Arrived in time.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,162 reviews