NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,625 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT COMPANY AND PRODUCTS THAT ARRIVED VERY QUICKLY..!!”

Helpful Report

Posted 1 year ago

“Bought a pair of Topo Athletic Trailventure 2 WP Mens Waterproof Hiking Boots, as I've been suffering a lot with sore toes/ blackened nails when hiking and was looking something different to help. Northern Runner was the only shop i found that sold these and with the large toe box all my hikes have been so much easier since their prompt delivery. Also loved the option of being able to pay in 3 installments as January is always difficult financially.”

NorthernRunner.com 5 star review on 31st January 2025

Helpful Report

Posted 1 year ago

“All good- order arrived promptly”

Helpful Report

Posted 1 year ago

“This is the first pair of shoes I have bought from Northern Runnner. One shoe was tight but exchanged with no fuss for a larger size which are perfect. Good price and made in Britain! I will be back.”

Helpful Report

Posted 1 year ago

“Web site easy to use and order . Shoes arrived quickly and fitted perfectly. Can't wait to use them . Will definitely order through Northern runner again.”

Helpful Report

Posted 1 year ago

“Very efficient service”

Helpful Report

Posted 1 year ago

“Easy to buy online - fast delivery - great competitive price, free delivery - would buy from again,”

Helpful Report

Posted 1 year ago

“Very efficient, good communication, item as advertised”

Helpful Report

Posted 1 year ago

“Arrived earlier than expected”

Helpful Report

Posted 1 year ago

“Quick delivery, excellent service, will use again.”

Helpful Report

Posted 1 year ago

“Promptly dispatched parcel, two pairs of trainers, fast delivery. My refund for one pair was dealt with quickly and without difficulties. Thanks.”

Helpful Report

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“great shopping experience!”

Helpful Report

Posted 1 year ago

“Love Northern Runner. Great selection of products, good prices and excellent customer service for advice prior to ordering.”

Helpful Report

Posted 1 year ago

“The running shoes are great. I did not realise that I had the wrong mailing address until after I had ordered them. A quick email and it was changed and they arrived on time. Thank you. Tricia”

Helpful Report

Posted 1 year ago

“Great selection - struggle to find suitably wide trainers on most sites, but was able to order a new pair of my current trainers here. Will definitely use again. Great service too, dispatched really quickly.”

Helpful Report

Posted 1 year ago

“I got exactly what I ordered. Can to me fast. Will definitely use again”

Helpful Report

Posted 1 year ago

“Excellent service. Shoes arrived quickly but they didn't fit well so I returned them. Return acknowledged very quickly and a rapid no fuss refund given. Would recommend them.”

Helpful Report

Posted 1 year ago

“The jacket came quickly and works as described. Efficient and easy.”

Helpful Report

Posted 1 year ago

“Fantastic service and communication.. very highly recommended.. will definitely use again. Thank you.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,625 reviews