NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,162 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick service and easy Payment. the delivery went very well and was a day early. the product fit perfectly and that was due to the excellent sizing guidance on the site. I have already recommended Northern runner to friends and will continue to do so”

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Posted 1 year ago

“I've always wanted to try inov8 running shoes so whenever these wide road version became available I immediately ordered a pair. Only 2 short runs to date but you actually don't even notice the shoes at all and they are WIDE at the front (where I need the room) Now I'm tempted by the wide hill shoes!”

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Posted 1 year ago

“I have used this company online a few times now. Each time I was able to buy the specific, difficult to find wider fit running shoes I wanted at a good price. Very happy to recommend.”

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Posted 1 year ago

“Very easy to order, fast dispatch great company.”

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Posted 1 year ago

“Just ordered a pair of socks that I couldn't find anywhere else. Decent price and free postage, and arrived really quickly.”

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Posted 1 year ago

“The whole process from ordering to return worked perfectly. Clearly a well run company. Very satisfied customer.”

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Posted 1 year ago

“Thank you for my favourite Injinji AND my new favourite Altra with Gore-tex! (Altra have changed their sizing AGAIN! They decreased sizes for the Olympus 5 and I had to increase to an 8.5 UK and now they've altered again and I'm back down to an 8 UK?)”

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Posted 1 year ago

“Quick and efficient. Would use again.”

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Posted 1 year ago

“Superb service and over delivered time wise! Wife very happy with the trainers!!”

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Posted 1 year ago

“Straightforward ordering process; super-fast free delivery. I am very impressed with the service and my partner has since ordered from NorthernRunner and found the service consistent with the efficiency that I found. I have created an account with NorthernRunner and will definitely be ordering running goods again.”

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Posted 1 year ago

“One of the best running shoes website, especially good for wide footed runners to easily find shoes that fit. The delivery is fast and efficient and the team are super helpful if you have a problem or need advice.”

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Posted 1 year ago

“well these trainers are a game changer. with lots of toe room and light , with some better times for me.”

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Posted 1 year ago

“Good service and great price”

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Posted 1 year ago

“Great product at a very good price, quick delivery, recommended.”

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Posted 1 year ago

“Waiting for a refund on a pair of shoes returned on the 21st October… Parkynn (07811) 329666”

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Posted 1 year ago

“Excellent service. Ordered for a friend while in Egypt after being told stock of trainers back in, delivery went without a hitch. Thank you very much. 😁”

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Posted 1 year ago

“Had my size and extra wide fitting in stock”

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Posted 1 year ago

“Wide range of products, good communication and fast delivery - I will be ordering from Northern runner again as we need to support small, specialist businesses!”

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Posted 1 year ago

“I have ordered a few items from Northern Runner and have found them to be very prompt and reliable. They always have plenty of choice and the items arrive without delay.”

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Posted 1 year ago

“quick and reliable service. shoes are perfect too!”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,162 reviews