NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,625 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a wide fitting shoe in an even wider size so not easy to get but found them(Altras) at a good price and turned out to be great service at a very busy time of year. As a result, very happy customer!”

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Posted 1 year ago

“Had the trail shoes I wanted in my size. Arrived earlier than expected. Excellent service”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“A very quick service, and the item was very well described. Plus they arrived on the promised day.”

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Posted 1 year ago

“Trainers were perfect, delivered on time”

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Posted 1 year ago

“Great company. Easy ordering and speedy delivery.”

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Posted 1 year ago

“Brilliantly helpful shop.”

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Posted 1 year ago

“Excellent smooth order & delivery,unfortunately needed a wider fit so returned. Wouldn’t hesitate to use again.”

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Posted 1 year ago

“I returned an OMM back pack as I was not satisfied with it. This issue is independent of North Runner who accommodated this efficiently and with no problem.”

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Posted 1 year ago

“Great website, easy ordering, quick delivery and perfect trainers. Thank you!”

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Posted 1 year ago

“Great service. Timely delivery. Wanted to change the colour of a hat. Sent an email. Bish bash bosh. Sorted. No drama. Would definitely shop here again.”

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Posted 1 year ago

“Very helpful staff in store, tried lots of running shoes, had the opportunity to run in them all. No pressure to buy, ended up ordering online with recommendation. Shoes came quickly, very impressed with them, thank you.”

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Posted 1 year ago

“Great service, will use again.”

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Posted 1 year ago

“Great service regarding online purchases. I have ordered a number of training shoes of different sizes as I wasn't sure if my size would be true to size. All were. I returned those I didn't need. Refunds were given without any fuss and immediately. The shoes are a high quality. The service was exceptional. Kept informed of the order and delivered quickly. This will be my go to company to buy trainers from online.”

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Posted 1 year ago

“OMM Classic 25 backpack - Really good price and very prompt service. Will look to Northern Runner again.”

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Posted 1 year ago

“Good service good delivery no problems my second order from them.”

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Posted 1 year ago

“No issues with delivery or online ordering. Trainers arrived within 48 hours. Good fit and as expected. Will use online site again providing prices remain competative.”

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Posted 1 year ago

“Excellent service and quick shipping”

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Posted 1 year ago

“perfect shoes, great prices. I'll definitely buy from northern runner again!”

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Posted 1 year ago

“Great online service, ordered a pair of NB Elite 4 9.5 Uk, as struggled to get the right size from New Balance direct,searched for a good few weeks, Great turn around on delivery within a couple days and tracked using their service. Arrived ahead of schedule,Great fit,happy chappy ready for my up and coming Marathon.”

NorthernRunner.com 5 star review on 1st February 2025

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,625 reviews