NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,162 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a particular rucksack and wanted to support an actual shop rather than a big online-only retailer. Northern Runner had it in stock at a reasonable price and I am very glad I chose to purchase from them as it was an excellent experience. The rucksack arrived very quickly, in good condition, and it was not over-packaged (this has been an issue when I've ordered stuff online from other retailers as I am never at home to receive deliveries and sometimes when they are in loads of packaging they don't fit in my "safe place"). All in all I am very happy with Northern Runner and would definitely buy from them again.”

Helpful Report

Posted 1 year ago

“I ordered my latest running shoes from Northern Runner. They offered the best price on the shoe I wanted, kept me informed on the progress of my order, and delivered promptly and well-packaged. Very pleased with their service (and with the shoe - Brooks Catamount 3).”

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Posted 1 year ago

“Delivered super quick and had the Injinji socks I wanted on the size I wanted. Will shop here again”

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Posted 1 year ago

“First time ordering with Northernrunner, Everything went smoothly from start to finish and happy with product.👍”

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Posted 1 year ago

“Body glide for her anti chafing stick. Great quality and very effective.”

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Posted 1 year ago

“Excellent service, perfect trainers”

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Posted 1 year ago

“Great service and very pleased with my new Brookes trainers. Will order from you again.”

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Posted 1 year ago

“Ordered and delivered within the expected time. No complaints thank you”

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Posted 1 year ago

“Simply great service, thank you.”

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Posted 1 year ago

“Trainers arrived within days of ordering.”

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Posted 1 year ago

“Great communication, quality products thanks”

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Posted 1 year ago

“Great price and fast delivery - thanks!”

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Posted 1 year ago

“Good selection of stuff and quick enough delivery. What's not to like?”

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Posted 1 year ago

“Great price and availability of the running shoes that I was looking for, quick delivery as well. Have used before and will definitely be doing so again”

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Posted 1 year ago

“Goods arrived promptly and in perfect condition”

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Posted 1 year ago

“Great company, used them a couple of times now for cross country running shoes. Lots of choice and quick delivery”

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Posted 1 year ago

“Prompt, problemfree delivery”

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Posted 1 year ago

“Excellent servìce. Simple to order and my shoes arrived very quickly.”

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Posted 1 year ago

“I bought a pair of Topo Fly Lite trainers at an excellent price. The service was great with a minor payment issue being sorted very quickly by Chris. And as a bunionite, the trainers are superb. Many thanks!”

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Posted 1 year ago

“all good, shoes arrived as ordered”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,162 reviews