NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,625 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always found Northern Runner to be a great place to buy running shoes. Their prices are competitive and their service is always great. Thank you team.”

Helpful Report

Posted 1 year ago

“Super fast delivery! Product as described. Good comms. Would use again. Recommended!”

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Posted 1 year ago

“Ordered a pair of Injinji Toe Socks from the website. Product received promptly (quicker then expected) and just as described. Would definitely recommend.”

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Posted 1 year ago

“Very good advice and service, shoes suggested are just right, extra wide 4E fit which were offered as a replacement for some Inov8 shoues that were too narrow.”

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Posted 1 year ago

“Great service - reliable and fast. And great selection of shoes.”

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Posted 1 year ago

“My shoes arrived very quickly. A great service. Thank you.”

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Posted 1 year ago

“Great shoes, well priced, speedy delivery”

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Posted 1 year ago

“Fast becoming my "go to" online running store. Good prices and fast delivery what more do you want 🙌🏻”

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Posted 1 year ago

“Great product at competitive price and quick delivery”

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Posted 1 year ago

“All went really well, the item arrived in good time it was well packed. Brilliant.”

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Posted 1 year ago

“Great company, fast efficient service and tend to be cheaper than else where. Would definitely recommend”

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Posted 1 year ago

“Arrived quickly”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“fast and efficient service. Good price and free delivery. 3rd time I've used them and not been disappointed.”

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Posted 1 year ago

“Bought the Topo Athletic Ultraventure 3 & Specter 2. Fast delivery, same day dispatch even though ordered after 12PM deadline. Always a great service A++++”

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Posted 1 year ago

“Great service and quick delivery”

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Posted 1 year ago

“Absolutely amazing delivery! Ordered at 8pm on Wednesday evening, parcel was delivered Friday afternoon. Unfortunately the running shoes I ordered were not quite right for me, so I have had to return them. Hoping the refund process is just as efficient!”

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Posted 1 year ago

“Order arrived swiftly. Excellent service.”

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Posted 1 year ago

“I was searching for a pair of la sportiva cyklon cross gtx trail shoes, finding a shop with these in stock was very difficult. After a short phone call to Northern runner they said they will order my size in, and once they had them they would phone me for payment. This was refreshing as they wasn't just trying to take my money. The following day I received the call they had them. I paid and received them the next day. Great service I would trust and recommend this company.”

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Posted 1 year ago

“Cannot fault these in any aspect at all. Top quality customer service with a personal touch which is rare these days alongside great products at great prices. What more could you want from a company 😊”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,625 reviews