NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,259 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 9th December 2025

Jennifer Harding-Kirk

NorthernRunner.com 5 star review on 13th June 2025

Elizabeth Mallett

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a few times now from the online store and always been really happy with the prompt service and quality of gear. Recently visited the city and walked past the shop. Sadly didn't have time to go in, but it made me want to support these guys even more seeing that they are a well stocked independent business.”

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Posted 1 week ago

“First time using NorthRunner. Faultless in every way. Great websit, Great communcation regarding delivery updates and perfect on time delivery. Found my go to shoe retailer!”

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Posted 1 week ago

“Great Service, Great Product”

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Posted 1 week ago

“Purchase Hokka running shoes. Good price and delivery.”

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Posted 1 week ago

“Excelent product at an attractive price”

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Posted 1 week ago

“My order arrived super fast and my OH love his new shoes! A superb upgrade from his beat up old Nikes that he wears for work, will order here again!”

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Posted 1 week ago

“Excellent service and delivery.”

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Posted 1 week ago

“Great service, great shoes :)”

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Posted 1 week ago

“Good price and quick delivery”

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Posted 1 week ago

“Great service great product, thanks guys 👍”

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Posted 1 week ago

“I brought some Ultraventure 2 Womens Trail Running Shoes ; they are brilliant. The parkrun I take part in is in a wood and is really more a trail run; once recieved (increadibly promptly) I wore them around my flat and then ran with them for the first time on Saturday - no slipping and sliding occured. An additional postive is that they fit my wide feet. I was worried that they would hurt - I shouldnt of; the design is made for toes to have room and mine absolutely did to my times benefit.”

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Posted 1 week ago

“Great price and super fast delivery.”

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Posted 1 week ago

“First time user, lots of good info on the site. Placed order and arrived the next day. Very good price Inc delivery.”

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Posted 2 weeks ago

“Always knowledgeable and efficient - great customer service”

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Posted 2 weeks ago

“Tight across the arch of the foot. With a fixed tongue it cant be adjusted, so hopefully the fabric will soften with wear and solve the problem. Other than that, happy with them. Delivery time very good. Price excellent.”

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Posted 2 weeks ago

“From order to delivery everything went great”

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Posted 2 weeks ago

“Fantastic service, great selection and prompt shipping.”

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Posted 2 weeks ago

“Shipping was impressively quick, and everything arrived well-packaged and in perfect condition.”

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Posted 2 weeks ago

“Easy site to use and easy to exchange or return.”

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Posted 2 weeks ago

“I found more choice of wide-fit trail shoes on Northern Runner than anywhere else. It was easy to browse for what I wanted, and my order arrived very promptly, thank you.”

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Posted 2 weeks ago

NorthernRunner.com is rated 4.9 based on 14,259 reviews