NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,777 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,777 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 24th February 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“trainers came quickly. Very relaible company.”

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Posted 1 week ago

“Shoes were delivered very quickly and in great condition. Very happy with my purchase!”

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Posted 1 week ago

“Couldn't fault the service and speed of delivery from NorthernRunner. The item i orderd arrived super quickly.”

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Posted 1 week ago

“Ordered some Altras unfortunately for wasn’t right but NorthernRunner sorted the refund quickly. Which I appreciate. Happy to use the website again.”

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Posted 1 week ago

“Product arrived as expected and on time.”

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Posted 1 week ago

“The new balance 860 trainers delivered bang on time. Wear them for walking , most comfortable trainers i have ever worn. Hence this was the 3rd pair i have bought.”

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Posted 1 week ago

“Excellent shoes delivered on time and at a good price. On the website I did seem to have selected the price without VAT at one point (which is for their international customers) so did, for a while, think I had got a better bargain than I had - which was disappointing as I couldn't see how it had happened. So worth paying attention to those selections. Overall a good experience and would happily use again”

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Posted 1 week ago

“Always good value and great products use them every time..👍”

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Posted 1 week ago

“Trainers are very comfortable. Fit was true to size. Arrived very quickly by post.”

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Posted 1 week ago

“I now only buy my shoes from Northern Runner. From start to finish they are flawless.”

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Posted 1 week ago

“Quick service”

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Posted 1 week ago

“Big fan of Northern Runner. Used them for quite a few years and always have good stocks of wide feet running shoes.”

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Posted 1 week ago

“I ordered two pairs of Hokas and they arrived promptly . One of the pairs wasn’t suitable so I returned them and my refund was processed immediately . A very good company in my opinion .”

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Posted 1 week ago

“Thanks for stocking wide sizes which can be hard to find. Order delivered promptly and correctly. Happy customer.”

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Posted 1 week ago

“Bought a pair of running trainers. Price was good, postage was quick and everything went to plan. Simples, well done and thank you. Any chance you lovely people could work on HS2, fix some potholes or even run the government?”

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Posted 1 week ago

“Excellent service , very satisfied with my trainers, arrived within 3 days of ordering,I would definitely recommend NorthernRunner thank you .”

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Posted 1 week ago

“Ordered online, item arrived quickly.”

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Posted 1 week ago

“Superb online shopping experience, Web site easy to use, great selection of products and very quick delivery. Would definitely recommend and will be using them again.”

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Posted 1 week ago

“I can not fault the service from Northrunner. I ordered a pair of Noka trainers online which arrived two days later. Unfortunately they didn't fit. I posted them back. Unfortunately again, they didn't have the size I required, so they refunded my money on the same day. Fantastic service, thank you.”

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Posted 1 week ago

“Shoes arrived swiftly and looking forward to getting out in them.”

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Posted 1 week ago

NorthernRunner.com is rated 4.9 based on 14,777 reviews