NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,060 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great product, competitively priced, fast delivery and good communication. Would recommend.”

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Posted 9 months ago

“Northern Runner area great company to deal with. They offer excellent customer care, and carry a large range of footwear and clothing for all activities. Importantly for me they stock wide fittings. prompt dispatch and delivery of online orders and prompt refunds.”

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Posted 9 months ago

“Great service. Thank you”

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Posted 9 months ago

“Thank you”

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Posted 9 months ago

“Great to deal with, good price and swift deliver. Many thanks”

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Posted 9 months ago

“Great, friendly service 👍”

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Posted 9 months ago

“Ordered running trainers for my son- Brooks Glycerin 22. They were cheaper than other outlets, arrived super quick and fitted perfectly. Will be using Northern Runner again!”

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Posted 9 months ago

“Great service, very fast delivery had no problems whatsoever would highly recommend northernrunner”

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Posted 9 months ago

“Great shoes, great price”

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Posted 9 months ago

“This is the second time I've ordered from Northern Runner. On both occasions, I've found the website easy to navigate and the ordering process quick and simple. I've had timely confirmation emails and updates on the progress and delivery of my order. It'll definitely be my first port of call for my next pair of running shoes.”

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Posted 9 months ago

“Great product for a great price , and good delivery.”

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Posted 9 months ago

“Simple ordering process, fast delivery and item appropriately packaged - would definitely shop here again.”

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Posted 9 months ago

“Excellent service. Quick delivery and a great price. Thanks Audrey”

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Posted 9 months ago

“Fast and reliable delivery”

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Posted 9 months ago

“I purchased a pair of shoes which unfortunately weren't suitable for me so I returned them for a refund which was processed very promptly with no fuss . 5 star treatment at every stage . Many thanks to the staff .”

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Posted 9 months ago

“Excellent shoes. timely delivered. I'm happy with my purchase.”

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Posted 9 months ago

“Northern Runner is my "go too" running shoe store. Have now purchased eight pairs of trainers from them. Speedy delivery service. Helpful online advice. Great loyalty scheme. Dave, Essex.”

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Posted 9 months ago

“Purchase as described. Arrived promptly in good condition. Appreciated I could walk around indoors to try out boots to check they were comfortable.”

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Posted 9 months ago

“Nothing to report. Ordered the same pair of shoes as I'd had before but needed renewing. Fast delivery.”

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Posted 9 months ago

“Very helpful, swift receipt and swift return and reimbursement of non fitting shoes. Thankyou”

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Posted 9 months ago

NorthernRunner.com is rated 4.9 based on 15,060 reviews