NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,582 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of running shoes with useful data (weight, drop etc. Prompt despatch. Happy.”

Helpful Report

Posted 9 months ago

“Efficient shop.”

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Posted 9 months ago

“I have used NorthernRunner for many years. They have a good selection at reasonable prices. Particularly like they have a specific selection of trainers for wide feet like mine.”

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Posted 9 months ago

“I needed a 2e width fitting shoe. NR had them in stock at a good price and delivered very quickly. Can’t ask for more really”

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Posted 9 months ago

“Item as described, great quality and quick delivery. Have used Northern Runner multiple times and never had any problems.”

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Posted 9 months ago

“Brooks Adrenalin: My order arrived promptly in good condition.”

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Posted 9 months ago

“Great shoes - very comfortable with good heel and foot cushioning.”

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Posted 9 months ago

“Received 2 days earlier than stated on a free delivery which was great. A sale pair of trail shoes (icebug) which are amazing.”

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Posted 9 months ago

“I have used Northern Runner a number of times and have always had excellent service.”

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Posted 9 months ago

“This is the first time I’ve ordered from Northern Runner, my trainers arrived quickly, unfortunately I had to return them but the returns process was simple and dealt with efficiently , happy shopper .”

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Posted 9 months ago

“Great products at great prices”

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Posted 9 months ago

“Good business. Unfortunately the size 7 of the Brooks trainers (of which I purchase regularly) were far too big. Anyway I took ownership of issue returned and paid postage”

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Posted 9 months ago

“Excellent online service. My order was confirmed, dispatched promptly and arrived when expected. Although slightly disappointed with my purchase this was because the Brooks shoes are not as comfortable as the previous pair ofGhosts that I have, which is the disadvantage of not being able to try shoes on. However, price was very competitive and I would definitely buy from Northern Runner again but maybe try and find in a shop to try first. A huge plus point was that they had stock of wide fittings which are almost impossible to find. As I know I am not alone in having wide feet why are wide fittings so scarce and usually only in very limited styles?”

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Posted 9 months ago

“Easy ordering and delivered quickly with no hassle”

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Posted 9 months ago

“I received my order very quickly, had to return an item and that also was processed very quickly. They also have great reviews of shoes and products seem reasonably priced. They seem a great company!”

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Posted 9 months ago

“Excellent service thanks”

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Posted 9 months ago

“I'm delighted with the shorts and they were delivered very quickly. Thank you!”

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Posted 9 months ago

“I recently bought a pair of Brooks Ghost 16's - great fit, good price and delivered on time. Definitely would recommend Northern Runner to my friends.”

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Posted 9 months ago

“Good price, good fit, good delivery. No issues. My husband uses them for walking around our Devon country lanes and tracks. Can no longer run with bad feet in old Ghosts so really happy. Now £10 cheaper...c'est la vie!”

Helpful Report

Posted 9 months ago

“I ordered some Topo athletic ultraventure 4 shoes. Having already got the ultra venture threes which I’ve been wearing since last year, these new 4s are v welcome. Having bursitis in the ball of both feet last autumn- spring meant walking was v painful. Discovering Topos in wide fittings has been truly life changing. They are the only shoes i can wear st the moment. I’m currently wearing in the new Ulraventure 4s but they are v good. Also the black and red colour is super smart.”

Helpful Report

Posted 9 months ago

NorthernRunner.com is rated 4.9 based on 15,582 reviews