NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,163 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 12th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service, have been a customer for years. Items arrived quickly and as described.”

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Posted 8 months ago

“Good company pleased with outcome”

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Posted 8 months ago

“Quick service, and really good quality shoes”

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Posted 8 months ago

“The product arrived quickly. Would use again.”

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Posted 8 months ago

“Very happy with the On Running trainers. Thank you!”

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Posted 8 months ago

“One of the only places I can find the trainers i need and sold at a very reasonable price. Postage took longer than quoted but probably due to Royal Mail rather than Northern Runner. Pleased with purchase and service”

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Posted 8 months ago

“I bought the Saucony Guide 18 running trainers. Northern Runner had the bed price I'd seen for my size and colour way. They arrived promptly and exactly as I expected.”

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Posted 8 months ago

“Shoes arrived quickly, having emailed for help with sizing I purchased correct size. Very pleased with shoes.”

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Posted 8 months ago

“Fast, efficient service. Great trainer selection”

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Posted 8 months ago

“Excellent, quick, caring service. Would use again.”

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Posted 8 months ago

“Very happy with item, service and delivery!”

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Posted 8 months ago

“Great company. Helpful staff on the phone,quick delivery, and very quick to refund returned boots,that unfortunately didn't suit my wide feet. Highly recommended.”

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Posted 8 months ago

“Good price! Great service thanks 😊”

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Posted 8 months ago

“Easy to order, competitive pricing, good updates and arrived when promised”

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Posted 8 months ago

“Was browsing black friday sales and saw some shoes that I fancied. Looked on NorthernRunner after and found some better shoes at even cheaper. Now I'm even faster.”

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Posted 8 months ago

“This is the 2nd pair of running shoes I have purchased from Northern Runner.The service I have received has been excellent and I will not hesitate to use them again.”

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Posted 8 months ago

“Ordered a pair of Brooks Ghost Max 2 online and I have never had a pair of trainers arrive so fast!!! Having 4E width feet aswell is often a challenge but these guys had many options and they were on offer, could not find them anywhere at a comparable price. Will definitley order from these guys again. So nice to support an independent proper specialist shop aswell.”

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Posted 8 months ago

“Great service and price for a good trail running shoe, royal mail were a little slow on delivery after paying for a faster sevice rhough.”

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Posted 8 months ago

“Arrived very quickly. It's for a gift so I can't comment on the product yet.”

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Posted 8 months ago

“Excellent, swift service when I needed to exchange trainers for another size. Very happy with Altra trainers and were the best price I could find online. I will definitely shop at Northern Runner again!”

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Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 16,163 reviews