NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,162 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 12th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Northern Runner sold me terrific shoes with a blissfully simple and trouble-free transaction. Quick to ship, I am so pleased to have found them and will be back for much more. Thanks so much and take care”

Helpful Report

Posted 8 months ago

“Fantastic service, great range of stock and they had just what I was looking for. Quick dispatch on top, and by Royal Mail so the parcel was actually delivered, not the usual left in the rain under a hedge, or in a random neighbours garden. Really happy.”

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Posted 8 months ago

“Good price and swiftly delivered . Thanks very much”

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Posted 8 months ago

“A great service and very reasonable prices. Great to be able to support a small business as well :-)”

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Posted 8 months ago

“My shoes I wanted were sold out everywhere in my size so was super excited to find out northern runners had them in stock. They came next day even though I clicked a longer dispatch time. I would definitely use this store again.”

NorthernRunner.com 5 star review on 15th December 2025

Helpful Report

Posted 8 months ago

“Ordered a pair of Inov-8 running shoes and couldn't be happier. The website was easy to navigate and made finding exactly what I needed really straightforward. Delivery was really quick, customer service was excellent, and the shoes are fantastic quality at a superb price – much better than I'd found elsewhere. Really pleased with my purchase and will definitely be shopping with Northern Runner again. Highly recommend!”

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Posted 8 months ago

“Awesome delivery, speed and that NorthernRunner stock up my favourite Altra barefoot and wide range.”

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Posted 8 months ago

“Thanks for a great product which arrived on time at a competitive price, thanks”

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Posted 8 months ago

“Great company, really useful reviews and excellent service”

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Posted 8 months ago

“Lots of choice and advice if you need it. Fast, secure delivery and easy returns procedure with funds returned as soon as items are returned. This is my go to company for running shoes, I always get a selection of sizes and then return what I don’t need. I would definitely recommend northern runner 😀”

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Posted 8 months ago

“extremely reliable company. used several times and recommended to my daughter!”

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Posted 8 months ago

“Another totally satisfying purchase. Cannot fault the service. Delivered sooner than expected.”

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Posted 8 months ago

“Shoes delivered promptly and securely. Can’t fault the service at all.”

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Posted 8 months ago

“Exchange was sorted and I appreciate the customer service outcome New balance wide fit highly recommended Thank you”

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Posted 8 months ago

“Excellent support shoe from Brooks - my go to footwear for several years in a wide fitting which few firms stock. Also the best price I could find was as usual Northern Runner.”

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Posted 8 months ago

“First time dealt with yourself. Superb service, easy to use website for an old doll like me, delivery was well before the time offered during the order. The shoes and packing all good, and to be honest I saved myself £20 on the price offered by the original supplier. Will be using them regularly and wishing you all at Northern Runner a Super X’mas and A Happy New Year.”

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Posted 9 months ago

“I bought size 12 inov8 Trail Talon on line. The price was very good and the delivery was prompt. Excellent service.”

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Posted 9 months ago

“Great service. Good communication with a question I had.”

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Posted 9 months ago

“Quick delivery and arrived in good condition. I recommend this company”

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Posted 9 months ago

“Always great service, thanks .”

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Posted 9 months ago

NorthernRunner.com is rated 4.9 based on 16,162 reviews