NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,057 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A competitive price against bigger shops, and prompt delivery too!”

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Posted 3 months ago

“Northern Runner has been a fantastic recent find for me. The prices can be really great, but more importantly, the customer service is top notch: incredibly responsive, in addition being understanding, kind and attentive if there are any problems . Highly reccomended”

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Posted 3 months ago

“Great service great shoes 😊”

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Posted 3 months ago

“Excellent quick service”

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Posted 3 months ago

“Brilliant quick service. I ordered 10kg kettlebell and 10kg dumbbells and they were just what I was looking for. Good price too.”

NorthernRunner.com 5 star review on 9th December 2025

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Posted 3 months ago

“Excellent service and very quick delivery of my Hokkas.”

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Posted 3 months ago

“Thank you gor your advice pre order and your excellent service throught. Very quick postage even in Dec. Will definitely visit online again.”

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Posted 3 months ago

“Great quality product and service. Thanks”

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Posted 3 months ago

“Brilliant from start to finish 👍🏻”

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Posted 3 months ago

“Goods as described, delivered promptly and well packaged. I was kept informed during the delivery process making everything easy.”

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Posted 3 months ago

“Fantastic shoes, so much room with design”

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Posted 3 months ago

“Excellent service and stock. No need to look elsewhere.”

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Posted 3 months ago

“No issues with delivery or packaging - unforunately the trainers don't fit but that's not the shop's fault!”

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Posted 4 months ago

“Lovely products, great communication and fast delivery”

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Posted 4 months ago

“Great discount & great service”

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Posted 4 months ago

“Ordered from Northern Runner many times and service is always exceptional, highly recommend!”

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Posted 4 months ago

“A really good company, good delivery, good price for HOKA trainers I am very pleased. I would highly recommend northern runner.”

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Posted 4 months ago

“Very happy with the purchase of new balance running shoes. Items arrived promptly. Will definitely order again.”

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Posted 4 months ago

“I bought a just too small pair of shoes from this company, I sent them back. Sadly they didn't have the next size up. They were helpful and considerate throughout. Thank you Chris at Northern runner”

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Posted 4 months ago

“Well priced and very prompt delivery. Thank you. I shall return.”

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Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 15,057 reviews