NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,106 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing really to add. Perfect”

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Posted 1 year ago

“A good trainer & looks god. I have a pair that I brought before & so comfortable, but I have found that these ones have come up small, maybe i should have ordered a 4.5 . Only worn twice as bit tight.”

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Posted 1 year ago

“Good, comfortable road running shoe.”

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Posted 1 year ago

“Ordered a pair of Brooks Ghost 15 running shoes which arrived very quickly and at a better price than anywhere else I could find. They are lightweight and comfortable and the wide fit was just right for me They have made a real difference to my running. I would certainly use NorthernRunner again in the future.”

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Posted 1 year ago

“Excellent, speedy service and a good price.”

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Posted 1 year ago

“Always a reliable service and have previously gone above and beyond to ensure delivery. Great deal on my favourite running shoes on this occasion.”

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Posted 1 year ago

“Great product range and speedy delivery! Thanks.”

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Posted 1 year ago

“Always great service from Northern Runner. Great advice, competative prices and speedy delivery. Wish I lived nearer to pop in to buy!”

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Posted 1 year ago

“easy to order and quick delivery just what i needed.”

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Posted 1 year ago

“Ordered and delivered in two days great service”

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Posted 1 year ago

“Excellent service. The shoes came within a couple of days of being ordered. Would recommend them to all”

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Posted 1 year ago

“Really reliable and responsive to emails. Shoes are superb and at a good price. Great business, definitely recommend”

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Posted 1 year ago

“These are my second pair of these boots. My old ones are still going strong but just wanted new ones in a different colour. So comfortable and lightweight which is what I wanted .”

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Posted 1 year ago

“Bought a pair of Topo trail shoes, which developed holes after 250 miles. They dealt very well with my complaint (the decision to accept the return was Topo's, not theirs). I wanted a different brand as a replacement, which was no problem. They refunded the difference in price. Later on I wanted another pair in a size I couldn't find anywhere online. I emailed them and they ordered me a pair in that size, which arrived two days later. You couldn't ask for better service.”

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Posted 1 year ago

“Great price, prompt delivery. Well done!”

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Posted 1 year ago

“Very quick and helpful with my order. Very pleased with service and quality of goods”

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Posted 1 year ago

“What a great shopping experience! Last year I visited the shop in Newcastle, staff very patient and helpful as I tried in several pairs of trainers to get the right fit for my wide feet. No pressure whatsoever to buy, although I did purchase several pairs of injinji toe sock's that I love wearing. Recently I bought a couple of pairs of injinji socks from their online store, good price and fast delivery. I highly recommend Northern Runner. Thank you”

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Posted 1 year ago

“great product selection, informative website and very fast free delivery.. well done!!”

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Posted 1 year ago

“I got my Topo Athletic Terraventure 4 Mens Trail Running Shoesdelivery withing 72 hours of ordering. They were replacements for the pair I bought 4 years ago from NR, which our new Border Terrier had destroyed! Great service, great shoes, great service and great value for money. Free Delivery. Thanks NR”

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Posted 1 year ago

“unfortunately the shoes were too tight so have sent back. Paying return costs has dissuaded me from ordering a different pair”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,106 reviews