NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,407 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and fantastic delivery. The Hoka Clifton is a great shoe, supportive with lots of cushioning.”

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Posted 4 months ago

“Bought a pair of Roku trainers. Great price, free delivery and they arrived within a couple of days. Great service. Will definitely buy from them again”

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Posted 4 months ago

“reasonable proce for quality running shoe and very fast delivery”

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Posted 4 months ago

“Excellent service from Nortern Runner with free UK delivery. Very competitive price for my New Balance Fuelcell Rebel v5 running shoes.”

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Posted 4 months ago

“Great price and quick delivery.”

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Posted 4 months ago

“Really happy with my running shoes. Great price and arrived well-packaged and on time. Will use Northern Runner again”

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Posted 4 months ago

“Great service as always. Shoes arrived promptly. Have returned shoes in the past and received quick refund”

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Posted 4 months ago

“Excellent range of products, competitively priced and excellent customer service post purchase. Definitely would use Northern Runner again”

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Posted 4 months ago

“Would recommend this retailer. Excellent communication and my shoes arrived really quickly - thank you so much”

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Posted 4 months ago

“The shoes were delivered very quickly. Unfortunately they didn't fit but I was refunded as soon as they received the return with no problem whatsoever.”

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Posted 4 months ago

“Fast and everything as it should be. Cannot fault, was accidental find on internet but will def be using from now on.”

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Posted 4 months ago

“This was the only stockist I could find that had the NB trail runners in the size and colour I wanted and I was delighted to find them available at such a reasonable price. The website was easy to navigate and the shoes were delivered quickly and efficiently. I'm very happy with my purchase and with the service and will definitely use this company again.”

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Posted 4 months ago

“Super fast delivery and a great price.”

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Posted 4 months ago

“Northern Runner is a great company to deal with and I would definetly recommend and order again from them. There was a very prompt response and certainly a quick turn around and delivery. Running shoes were as advertised and well parceled up. Many thanks for the excellent service.”

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Posted 4 months ago

“Great service and postage thank you”

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Posted 4 months ago

“Great service, great shoes and a great price”

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Posted 4 months ago

“Great to find a stockist of ladies injinji socks in xs. Reasonably priced premium product. Very easy to order and delivered quickly.”

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Posted 4 months ago

“I used to run regularly 20 years ago completely many races and 6 marathons I always used Northern runner due to the excellent service and competitive pricing I am attempting to restart my running career albeit in a much reduced manner so obviously returned here to get my shoes and I'm not disappointed 😀”

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Posted 4 months ago

“I always trust Northern Runner to deliver. Good range of stock in my (very common) size. My latest pair of Topos arrived in good time and saw me round a 100 mile ultra last weekend (yes, the 30 degree+ May Bank Holiday) without a blister.”

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Posted 4 months ago

“Great service, swift delivery, very happy!”

Helpful Report

Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 16,407 reviews