NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,074 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too padded after a few hours hurt my shins”

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Posted 4 months ago

“As described, great product, thank you for your great service”

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Posted 4 months ago

“The toe socks i have purchased are not what they have been hyped up to be! I walked 30 miles and had bad blisters on my little toes on both feet by 15 miles!”

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Posted 4 months ago

“Regular online product reviews, easy to use website, very helpful staff (in shop). Good advice when needed.”

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Posted 4 months ago

“Excellent customer service from Chris at Northern Runner. Following a minor issue with one of my new shoes, I received a free post label straight away and Northern Runner made an extra effort to ensure I received the replacement pair before we went away on holiday. Really appreciated the personal response to emails.”

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Posted 4 months ago

“Prompt delivery. Competitive prices. Have always been highly satisfied with products and service.”

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Posted 4 months ago

“First time using this company. My sister wanted a specific hat and the price on this site was the best inc postage so I piped in an order and the hat was delivered direct in time for her birthday. No hassle, no fuss. Great experience.”

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Posted 4 months ago

“Easy to use website and quick delivery.”

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Posted 4 months ago

“My order arrived so quickly. And love love love the toe socks.”

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Posted 4 months ago

“My original order wasn't in stock so I was offered a replacement trainer for the exact same price. Very happy with the new trainer Found the service very good”

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Posted 4 months ago

“Nice shoes quick delivery”

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Posted 4 months ago

“Brooks Ghost Max 3. Very comfortable. Delivered promptly.”

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Posted 4 months ago

“Great service thanm you”

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Posted 4 months ago

“Very helpful customer service. I needed the advice as I have mishapped feet and wanted to know which style would give me the most room in the toe box etc. Excellent customer service.”

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Posted 4 months ago

“Informative website providing range of details for a wide shoe collection. Service was fast and item ordered was well packaged. Whilst I did not keep the item due to fit, returned and refunded swiftly. I would use this company again.”

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Posted 4 months ago

“Speedy delivery. Well packed. Good communication. Thankyou.”

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Posted 4 months ago

“I always buy my shoes from Norther Runner if possible (subject to availability). Chris has been so helpful over the years with advice and customer service. He even has emailed me in the past to advise me new stock have came in for my favourite shoes, and kept a pair at the side for me to order. Great guy, great shop!”

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Posted 4 months ago

“Great selection of trainers. Posted quickly. Excellent service, thank you”

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Posted 4 months ago

“Great Company, highly recommend, v good price, faultless delivery, always have stock. I have and will continue to go back to them for all my running shoes”

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Posted 4 months ago

“Very good experience with Northern Runner. Shoes are great and very reasonable sale price. D”

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Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 16,074 reviews