NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,573 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,573 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery. Best price I could find on Hoka Gaviota5 Will definitely use Northern Runner again.”

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Posted 4 months ago

“Great value and shoes arrived on time. Will be using Northern Runner for future purchases.”

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Posted 4 months ago

“Everything as ordered. Prompt delivery. Would use again.”

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Posted 4 months ago

“Excellent customer service, I had a query before buying and had a very speedy and helpful reply to my email. Once ordered, my items were sent out super fast and are just as described - a very happy customer!”

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Posted 4 months ago

“Very good and fast delivery will be ordering agin”

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Posted 4 months ago

“Good choice of stock (I was after trail socks). Nice and easy to order from and everything arrived very quickly.”

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Posted 4 months ago

“Extremely happy with this company. Very efficient in replying to my emails. Instilled confidence for further business. Good customer service.”

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Posted 4 months ago

“Always great service. Thank you.”

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Posted 4 months ago

“Bought the Women's Hoka Mafate 5 a couple of weeks ago. Unfortunately the upper and the sole parted company after only 2 runs so I wouldn't necessarily recommend them (maybe I was just unlucky - I did over 1,000km in my Mafate Speed 4s). Although they are super grippy on all terrain (brilliant on wet ground and mud) and very cushioned and comfortable. Definitely recommend Northern Runner though, they replied to my Sunday email on Monday morning. I sent photos of the damage as requested and they refunded me straight away.”

NorthernRunner.com 5 star review on 26th January 2026

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Posted 4 months ago

“Great price and good service”

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Posted 4 months ago

“Very easy to browse items to purchase on the website, and all delivery systems efficient and reliable. As a road and off road runner its now my "go to " for buyng kit"”

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Posted 4 months ago

“Excellent - quick delivery!”

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Posted 4 months ago

“Good price. Great shoes quick delivery.”

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Posted 4 months ago

“Unfortunately I needed to return the shoes as I needed shoes for hiking , however the return was done quickly and efficiently .”

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Posted 4 months ago

“Quick, free delivery. Kept one pair and refund on another pair processed quickly. Would recommend.”

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Posted 4 months ago

“Item as expected, fast dispatch, and professional service.”

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Posted 4 months ago

“Fast efficient service. Great value too.”

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Posted 4 months ago

“Good price. Comfortable shoes and good support.”

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Posted 4 months ago

“Good price, fast delivery. Very happy.”

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Posted 4 months ago

“Excellent service. Ordered my Brooks glycerin 22 running shoes in a size that isn't normally stocked a week last Wednesday morning before work, and paid for them on line . They were delivered to me by Friday midday 'ish'. First time i used northern runner, and would definitely use them again!”

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Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 15,573 reviews