NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,057 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing walking shoes .I've spent so long trying to find some that are foot shaped and I finally found these . I walked in them from day one and no blisters they've been so comfortable and they truly are waterproof. A great price too. I highly recommend them”

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Posted 4 months ago

“Great service and a great price.”

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Posted 4 months ago

“I live in London, found trainers needed with incredible advice from a most patient person Chris. After several discussions due to difficult feet with shape/ size issues to buy the Topo trainers. Sent , received effortlessly. Excellent service”

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Posted 5 months ago

“From ordering to delivery, everything went very smoothly. The socks I order were an excellent price and are great.”

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Posted 5 months ago

“Great service 👏”

NorthernRunner.com 5 star review on 8th November 2025

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Posted 5 months ago

“Easy to order. Quick delivery. My Altra Olympus 6 trainers are great!”

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Posted 5 months ago

“Functioning website, good communication, with product arriving as stated. Flawless transaction.”

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Posted 5 months ago

“fast delivery, well packaged, very good price,will use again.”

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Posted 5 months ago

“Excellent service. Prompt and spot on . Would recommend and will definitely use again.”

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Posted 5 months ago

“Great socks and service from NR as always.”

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Posted 5 months ago

“Really happy with my new Hoka Challenger 8s. Great service as always from Northern Runner and a competitive price. Thanks 🙂”

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Posted 5 months ago

“Very prompt and courteous communications and refund”

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Posted 5 months ago

“Left the parcel in unknown place..”

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Posted 5 months ago

“Very good service and products”

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Posted 5 months ago

“Well packaged and arrived when stated. Excellent quality Injinji toe socks. Last 6 pairs have lasted years.”

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Posted 5 months ago

“I've used Northern Runner on a few occasions now and find them competitive price wise and efficient. It's nice to be dealing with a local company instead of the online giants.”

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Posted 5 months ago

“Good quick online service.”

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Posted 5 months ago

“I love Northern Runner! Always a great choice and they stock Hoka and Altra which are my favourite. Delivered quickly which is great when you are like a big kid waiting for a present to yourself! Highly recommend.”

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Posted 5 months ago

“Highly recommend this company. I got genuine offers in the sale which, given the average price of running shoes, is very valuable. The website is easy to navigate and order and the delivery was efficient . Nice to find a running shop that is all about giving a great service for runners.”

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Posted 5 months ago

“Highly recommend! Great communication, running shoes in perfect condition (and exactly what I wanted!), and seamless delivery. Thank you so much!”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 15,057 reviews