NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,057 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Trainers at a great price and fast delivery”

Helpful Report

Posted 4 months ago

“Great company and fast service”

Helpful Report

Posted 4 months ago

“Great price and speedy delivery. Thank you!”

Helpful Report

Posted 4 months ago

“Fast despatch and quality shoes”

Helpful Report

Posted 4 months ago

“Easy ordering , quick delivery, size perfect. Altra is One of the few manufacturers and Northern Runner suppliers of wide fitting shoes. No breaking in required and no rubbing or blisters. Good traction on wet rocks and mud.”

Helpful Report

Posted 4 months ago

“Always been happy with the service I get. They usually have the shoes I like in the right size and at a competitive price. It's easy to order online and delivery has been reliable. It's also good to support smaller, regional retailer.”

Helpful Report

Posted 4 months ago

“Shoes arrived promptly, well packaged. Everything was great. The Topo Trail shoes are excellent, great wide toe box and my Mortons Neuroma does well in these shoes. If you have this condition, give these shoes a look. These are my second pair of Topo , 1st are Topo Athletic.”

Helpful Report

Posted 4 months ago

“It would be nice if you had a better return process. As much as I'm happy with your quick email response I'd prefer a return process online with the cost covered by you.”

Helpful Report

Posted 4 months ago

“Great service, quick delivery at a fair price, would recommend to others. Thanks”

Helpful Report

Posted 4 months ago

“Trainers arrived within a few days of ordering, having fractured my foot I was advised to try these, perfect for my injury, it’s like walking on air, in general great I am a 6 but ordered a 6 and half but next time would order a 7 as my toes are touching the end and having worn once can’t return.”

Helpful Report

Posted 4 months ago

“I ordered a pair of trainers which arrived very quickly, thank you.”

Helpful Report

Posted 4 months ago

“Really quick delivery to replace my old Topo’s. Winter ready!”

Helpful Report

Posted 4 months ago

“Thank you for providing a very professional service.”

Helpful Report

Posted 4 months ago

“Ordering and delivery was fine, no issues. Brooks running shoes, wides, great too!”

Helpful Report

Posted 4 months ago

“Spot on, happy days.”

Helpful Report

Posted 4 months ago

“Really impressed, quick shipping”

Helpful Report

Posted 4 months ago

“Great service in store (I had gait analysis which really helped my shoe fitting) I bought road shoes instore then trail shoes from the website. Only error was that the trail shoes were despatched to my billing address rather than the delivery address specified on my account?? Odd, but not really a problem for me.”

Helpful Report

Posted 4 months ago

“Order arrived quickly and really good running trainers. Would definitely consider buying from them again.”

Helpful Report

Posted 4 months ago

“Ordered and delivered painlessley and promptly. Would recommend”

Helpful Report

Posted 4 months ago

“Great service. Great price.”

Helpful Report

Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 15,057 reviews