NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,582 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GReat website with excellent choice of trainers - brands, sizes, widths. Easy to order and arrived quickly.”

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Posted 8 months ago

“Shoes arrived very quickly and exactly as described online”

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Posted 8 months ago

“Fast efficient service”

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Posted 8 months ago

“Thank you for a super quick delivery and my favourite socks!”

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Posted 8 months ago

“First time buying from NorthernRunner - really impressed. Competitive prices, good stock and choice. Shoes were well packaged and very fast delivery. Highly recommended and will buy from them again.”

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Posted 8 months ago

“Excellent service. They had exactly what I wanted Brooks Ghost wide fit. The price was very competitive. Very happy with the service Northern Runner provided. Will defo use again. Thank you.”

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Posted 8 months ago

“Quick and efficient order”

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Posted 8 months ago

“Great service, order arrived the next day”

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Posted 8 months ago

“I ordered my new Hokas from Northern Runner following research. I was very pleased with the service provided, both by email & delivery. My Hoka Challengers are also living upto the reviews. I would definitely use Northern Runner again … thank you .”

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Posted 8 months ago

“Good value for money and prompt delivery .”

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Posted 8 months ago

“Very good service.”

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Posted 8 months ago

“Excellent running shoes for anyone needing a wide fit. Excellent service from start to finish.”

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Posted 8 months ago

“Great service and product.”

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Posted 8 months ago

“Delivered on time”

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Posted 8 months ago

“Fantastic shop with the best brands at discounted prices. Clearly ran by passionate people”

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Posted 8 months ago

“Quick service and good price for my hoka trainers.”

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Posted 8 months ago

“My second pair of Hoka's, same model and yet they feel different. Not as much cushioning or support which has really surprised me. Not uncomfortable but def not the same comfort as first pair.”

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Posted 8 months ago

“ordered from their sale list of running brand I like, knew what i wanted which helps to do it on line. price was a reasonable discount happy with shoe and teh service”

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Posted 8 months ago

“Great website and easy to navigate. Unfortunately the trainers I ordered didn't fit quite right. Obviously no fault of Northern Runner. Returns process and customer service is fantastic. Very smooth and i would definitely shop there again.”

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Posted 8 months ago

“I have wide feet (2B) and they had lots of options for wide feet. I got very good discount on Brooks trainers. Fast delivery as well.”

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Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 15,582 reviews