NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,060 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, quick service. Fantastic trainers. True to size and good arch support. Not a runner, but have a damaged knee that needs support from the feet up. Will definitely buy again.”

NorthernRunner.com 5 star review on 8th July 2025

Helpful Report

Posted 9 months ago

“I ordered a gift voucher for my daughter in law which I assumed would arrive by post as I'd been asked for her address. The voucher was emailed to me instead, which was fine as I could forward it to her but it would have been nicer if she'd recieved it by post.”

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Posted 9 months ago

“Recieved the running shoes well packaged and as scheduled. Have just worn them briefly in the house but seem to fit well. Company's comms have been excellent.”

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Posted 9 months ago

“Excellent service, delivered earlier than expected.”

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Posted 9 months ago

“I have bought a number of items from Northern Runner. Fair prices, fast delivery and excellent customer service. For me, Northern Runner is a trust worthy business. Illl definitely buy from them again.”

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Posted 9 months ago

“Product arrived on time as advertised.”

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Posted 9 months ago

“I've ordered a few times from Northern Runner. Never had an issue. Items have been delivered promptly and in good condition. No reason to mark down as consistently good service.”

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Posted 9 months ago

“Great price and quick delivery”

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Posted 9 months ago

“I've ordered from Northern Runner a few times now and have always had excellent experiences. Mega fast despatch turnaround, reliable delivery and products are always as expected. They have a great rewards program too so make sure you sign up!”

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Posted 9 months ago

“Swift and helpful responses to questions, orders despatched quickly, no quibble returns- all good!”

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Posted 9 months ago

“Item never arrived. Received an email 7 days after ordering to say you had cancelled my order and money was being refunded. Still waiting for the refund.”

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Posted 9 months ago

“Great prices for super products . Fast delivery!”

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Posted 9 months ago

“Returned my original order as they were too big on the Monday evening, with notification of a new choice on the invoice. Received an acknowledgment by email the following day, and my new trainers by Friday, with the balance returned to my account. Outstanding service all round.”

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Posted 9 months ago

“Always a delight ordering with Northern Runner. So efficient and my new trainers arrived very quickly.”

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Posted 9 months ago

“I am very pleased with my purchase from NorthernRunner. Was surprised by the speed of delivery as the shoes arrived before the estimated delivery date. But what impressed me most was the price at least £30.00 cheaper than I had seen elsewhere else.”

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Posted 9 months ago

“Easy, simple ordering and tracking service. At the time also cheapest option.”

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Posted 9 months ago

“Arrived on schedule. Vest fits well and was comfortable for running a half marathon. Well printed and it was lovely to have positive comments from spectators for run/ walking because they could see it was an intentional strategy.”

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Posted 9 months ago

“Great service that feels personalised. Fast delivery and helpful staff.”

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Posted 9 months ago

“My original order, subsequent order and return were all processed quickly. Very happy with my trail shoes and the service from Northern Runner, I’ll be ordering from you again 😊”

Helpful Report

Posted 9 months ago

“Great value”

Helpful Report

Posted 9 months ago

NorthernRunner.com is rated 4.9 based on 15,060 reviews