NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,060 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super duper speedy service, alongside excellent communication. Second purchase of running shoes and Northern Runner has been consistently brilliant”

Helpful Report

Posted 9 months ago

“Very pleased with the size & fit. Just what I need for work”

Helpful Report

Posted 9 months ago

“Great price, fast delivery. Socks are great thank you.”

Helpful Report

Posted 9 months ago

“efficiently despatched, and received.”

Helpful Report

Posted 9 months ago

“Over the past few years I have had to move to a wider fit running shoe and they are hard to come by. Fortunately, Northern Runner stock a selection which includes my preferred Brooks shoe. As I'm not bothered about having the latest model, the prices are excellent too. Many thanks, Northern Runner.”

Helpful Report

Posted 9 months ago

“Order was simple arrived as said brand new shoes good for internet purchase”

Helpful Report

Posted 9 months ago

“I liked the friendly website, clarity of ordering and the fact Northern Runner is an independent UK shop offering a great service.”

Helpful Report

Posted 9 months ago

“Good and rapid service, including a return for too small a size with a larger set sent out within a day. Thanks!”

Helpful Report

Posted 9 months ago

“Easy ordering process and delivery faster than promised. Great service!”

Helpful Report

Posted 9 months ago

“Really prompt delivery on multiple pairs of shoes, helpful guidance on fitting and good range of shoes”

Helpful Report

Posted 9 months ago

“I am delighted with the Brooks Cascadia that I have just bought from Northern Runner. Excellent trainers, came in good time as promised and at a great price!”

Helpful Report

Posted 9 months ago

“Shoes came in good time, in excellent condition.”

NorthernRunner.com 5 star review on 2nd July 2025

Helpful Report

Posted 9 months ago

“I ordered these on the afternoon of 20th June. Delivery was due by 27th June. However they arrived via Royal Mail on 23rd June. Absolutely brilliant service and would order from you again.”

Helpful Report

Posted 9 months ago

“I've ordered running shoes from Northern Runner a few times - they have a very broad selection (literally, as I have wide feet!) and good prices. The returns process is also pretty painless. Yes, you have to pay for the return...but if it was free returns you'd probably end up effectively paying for it via a higher price (even if you didn't return them).”

Helpful Report

Posted 9 months ago

“EXCELLENT ORDERED MENS HOKA SKYFLOW ARRIVED THE FOLLOWING DAY”

Helpful Report

Posted 9 months ago

“Very helpful, efficient and value for money,l wouldn’t hesitate to buy from them again.”

Helpful Report

Posted 9 months ago

“Prompt efficient service both at order stage which was very easy and delivery of the shoes followed a few days later, earlier than expected”

Helpful Report

Posted 9 months ago

“Useful accurate guidance on sizing when I contacted before ordering. Good price, prompt delivery. Altra Experience Flow - comfortable straight out of the box.”

Helpful Report

Posted 9 months ago

“Ordered wrong size (Hoka sliders must be made big 🤔🤔😃) .. quick turnaround following returning for a smaller size”

Helpful Report

Posted 9 months ago

“Northern Runners provide a large range of running gear, and that includes running shoes for diverse purposes and terrains and in a range of sizes. Unfortunately my feet have exceptionally high arches, and their best fit had to be returned, but they were speedy in sending the shoes, and very helpful on the phone.”

Helpful Report

Posted 9 months ago

NorthernRunner.com is rated 4.9 based on 15,060 reviews