NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,171 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy purchase online, quick delivery, exactly the product I wanted (Coros HRM, great piece of kit)”

Helpful Report

Posted 1 year ago

“Bought a pair of Brooks running shoes Prompt delivery at great price too Would recommend”

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Posted 1 year ago

“This is my first purchase from Northern Runner and I am very impressed. An easy to navigate website, then good communication and prompt delivery. I will use them again.”

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Posted 1 year ago

“Absolutely fine”

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Posted 1 year ago

“Excellent to be able to buy Icebug shoes from a UK company. Very prompt delivery so full marks!”

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Posted 1 year ago

“Got a great pair of Hokas at a very good price and delivered within a few days very happy”

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Posted 1 year ago

“Arrived quickly and as ordered. Good value with the loyalty points.”

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Posted 1 year ago

“Quick delivery, good communication”

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Posted 1 year ago

“Toe box wide but narrow everywhere else. I have what I’ve learnt is a ‘high volume foot: these didn’t fit in either width across or the height of my foot from top to sole. Can’t comment on anything else as couldn’t actually fit my feet fully into either shoe. I will be returning these and hopefully they will bring out some width options in the future.”

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Posted 1 year ago

“Prompt and accurate would have no problem in ordering from them again”

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Posted 1 year ago

“Ordered Altra wide toe box trainers, they arrived quickly and were exactly what I wanted - the only draw back is that I’d like them to come in more colours!”

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Posted 1 year ago

“Fast efficient service ordered online and delivery was swift product was well packaged and was what I was looking for. All good.”

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Posted 1 year ago

“Hard to find item at a good price. Communication and delivery time all good. A trusted seller 👍”

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Posted 1 year ago

“Brilliant customer service from start to finish. Hassle free return and replacement when I had to size up. Shoes as described and very comfortable.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“A present for my daughter, she is super happy with it”

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Posted 1 year ago

“Fast delivery and the shoes were exactly what I wanted.”

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Posted 1 year ago

“Prompt, efficient- very satisfied!”

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Posted 1 year ago

“I have always enjoyed dealing with you , because you have excellent qualities products and good delivery services”

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Posted 1 year ago

“I’m happy with my order.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,171 reviews