NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,272 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product and service. Well pleased”

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Posted 1 year ago

“Seem to have alot of good stuff”

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Posted 1 year ago

“I recently purchased my first pair of Hoka’s from Northern Runner and found the site to be easy to negotiate and informative, enabling me to purchase the correct style. Delivery within 2 days and I am thrilled with my purchase.”

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Posted 1 year ago

“Pleased with the offering and price of trainers. Found them to be the cheapest for the ones I was after. The sizing of the ones I chose unfortunately was too small but I switched brand and wore them out before realising they were too tight. The delivery was fine and they arrived within a few days.”

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Posted 1 year ago

“Trainers arrived very quickly, thanks. Just what I wanted; rare that anyone stocks size 8 wide! I would be very happy to shop here again.”

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Posted 1 year ago

“My new trainers arrived the next day, very efficient.”

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Posted 1 year ago

“Excellent service with serveral orders. I will certainly be using again.”

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Posted 1 year ago

“Easy to order and quick delivery, great service and the shoes are exactly what I wanted for my birthday 😊”

NorthernRunner.com 5 star review on 1st March 2025

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Posted 1 year ago

“Lovely g loves quick delivery”

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Posted 1 year ago

“Great shoe and great service!”

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Posted 1 year ago

“Intuitive web site making search and ordering easy. Clearly shows sizing including width. Fast dispatch and delivery.”

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Posted 1 year ago

“Brilliant selection and advice on their website with a simple online ordering and returns process. Their customer service was excellent when I had a problem with running shoe in the past. I've bought all my running shoes here for many years.”

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Posted 1 year ago

“Since I received the new pair of the running shoes I have completed 2x5km runs within a week. its very comfortable for running, but I felt it is a little wider for my feet although the size is correct. I am sure I will be fine with these shoes after sometime. Overrall I am very happy with this which is recommended my nephew.”

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Posted 1 year ago

“Very quick dispatch and delivery! Delighted.”

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Posted 1 year ago

“Ordered two width sizes of the same shoe because I was unsure about the fit owing to arthritic issues with my right foot... I returned the the pair that wasn't acceptable and was refunded on receipt I wouldn't hesitate to order from Northern Runner again.”

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Posted 1 year ago

“I looked at several on lline shops for a pair of Brooks Glycerin GTS22 ruuning shoes and found that Northern Runner was the best one in terms of price, choice of shoes and a full range of sizes. The website is excellent, ordering was easy and they provided regular updates following purchase. The shoes were delivered as promised and exactly as described. Will definitely use Northern Runner again and would highly rcommend to fellow runners.”

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Posted 1 year ago

“Product was a great price & arrived quickly”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Very smooth transactions from ordering, delivery and return procedures. Recommended!”

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Posted 1 year ago

“Excellent service. The running shoes arrived quickly and very competitively priced.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,272 reviews