NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,259 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 9th December 2025

Jennifer Harding-Kirk

NorthernRunner.com 5 star review on 13th June 2025

Elizabeth Mallett

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived promptly, didn't fit quite well enough and return was processed quickly too.....”

Helpful Report

Posted 5 days ago

“Extremely fortunate to find the trainers as they were sold out everywhere else. Easy delivery and super fast delivery. Would highly recommend this company.”

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Posted 5 days ago

“Really pleased with the service,and the advice when I contacted the shop directly. Shoes arrived ahead of date. Northern Runner will be ghe only running i recommend to others”

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Posted 6 days ago

“First class service”

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Posted 1 week ago

“Easy to deal with and great price, thanks guys :)”

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Posted 1 week ago

“Very impressed. Excellent service as always. Quality goods and quick delivery. What more can I say? I have used Northern Runner for several years now, will use them again - and would definitely recommend.”

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Posted 1 week ago

“excellent service very happy with product and delivery”

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Posted 1 week ago

“super speedy delivery, thank you. delivered with care”

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Posted 1 week ago

“Great service.”

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Posted 1 week ago

“I have used NortherRunner on a few occasions and would recommend and use again in the future. ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 week ago

“Product arrived on time. As described and decent price.”

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Posted 1 week ago

“Northern Runner offer a large range, at good prices. Good customer service prompt delivery and easy returns.”

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Posted 1 week ago

“Really good service and friendly advice”

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Posted 1 week ago

“The trainers were very nice, but unfortunately too small.I wear UK 4.5 EU37.5 so I've ordered UK 5 but still too small. Requested exchange but there wasn't tha same one's in bigger size. So I've got a refund. The customer service is very good. They are very fast with replying to the emails.No got my trainers but overall very good experience.”

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Posted 1 week ago

“Helpful people and super-quick dispatch of my order!”

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Posted 1 week ago

“Bagged an excellent deal on a pair of Altra Torin 6 for the wife. It arrived the next day which was not expected and really happy with the purchase.”

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Posted 1 week ago

“Great experience, placed an online order on a Thursday, it was dispatched the same day and arrived on the Saturday. All items exactly as described, at very competitive prices 👌👌 will definitely buy from them again, thank you! 😀”

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Posted 1 week ago

“Excellent service, well done Northern Runner! Very satisfied with the product too!”

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Posted 1 week ago

“Top quality service and quality products too. Fast delivery and the trainers are awesome. Very impressed”

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Posted 1 week ago

“Great price, product and quick delivery”

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Posted 1 week ago

NorthernRunner.com is rated 4.9 based on 14,259 reviews