NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,761 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 4th July 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery”

Helpful Report

Posted 1 week ago

“I have used Northern Runner several times, orders always come on time. And even though unfortunately these trainers didn't fit, the returns process was nice and easy and promptly refunded to me smoothly. I would recommend them as a trusted retailer.”

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Posted 1 week ago

“Ordered new running shoes on Tuesday, emailed immediately to say that they were arriving Saturday. Shoes dispatched next day and received on Thursday. Wow! Great service and you now have a new customer!!!”

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Posted 1 week ago

“Order was dealt with so quickly and arrived even quicker than expected. So fantastic to have a supplier in the UK for such specialist shoes.”

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Posted 1 week ago

“Ordered my Hoka running shoes for a great price. Arrived very quickly. Very happy with service.”

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Posted 1 week ago

“Easy ordering process, and fast postage. Would use again, and would recommend.”

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Posted 1 week ago

“Ordered and received a pair of men's topo trainers. Delivered within the time stated. No problems so far with the trainers. First time I have ordered from this company. Excellent”

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Posted 1 week ago

“Received shoes at a good price and promptly.”

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Posted 1 week ago

“Delivery was faultless and the Altra shoes I ordered are great”

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Posted 1 week ago

“Bondi 9- took a few days to get used to, feels like you are walking on a wobble board at first, but noticed the proprioceptive benefits early on and long term subtalar joint pain has eased off. Very happy.”

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Posted 1 week ago

“Fast delivery, no hassle, great product. Very satisfied. Thanks”

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Posted 1 week ago

“Great service throughout. Website purchase, easy to navigate and pay and shipping was really quick. Using a running specialist provided lots of options with great technical details and reviews for all of the trainers on offer. Would highly recommend to others.”

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Posted 1 week ago

“Brilliant service as always. Shoes arrived safely and on time.”

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Posted 1 week ago

“Having worn out a pair of good walking boots I was looking for something to suit my "getting older" feet. My daughter introduced me to these walking shoes and they are excellent. Comfortable, sizing good, good quality.”

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Posted 1 week ago

“Excellent service. Ordered wrong size but team corrected my error before dispatch. All good.”

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Posted 1 week ago

“Price was right and they turned around the order very quickly. Sadly Royal Mail took forever to get their act together and deliver, but that’s hardly the seller’s fault.”

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Posted 1 week ago

“All good with this order and delivery of shoes I find difficult to source”

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Posted 1 week ago

“Recently ordered some toe socks from their website, very pleased with the swift delivery. Will be ordering some more pairs”

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Posted 1 week ago

“Had to buy two pairs and return one to get the correct fit. The whole process was great and I was refunded immediately they got the returned pair back. I’d emailed Chris in sales for assistance and he was excellent. I guess it would be good if the return was free, but then I guess it would be abused.”

Helpful Report

Posted 1 week ago

“Good variety and availability of items. Had a query with an item and was resolved very quickly. Would 100% recommend.”

Helpful Report

Posted 1 week ago

NorthernRunner.com is rated 4.9 based on 15,761 reviews