NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,641 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had bought the wrong size. The procedure of returning - refunding - reordering online and finally delivery could not have been better. The email correspondence was extremely prompt and efficient. Living I. Northern Ireland not always to get the right size. So as my 1st experience of Northern Runner I will in the future be ordering from you. Thank you - already enjoying wearing my new "sliders"”

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Posted 1 year ago

“Love my new Brooke's trainers. So comfy.”

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Posted 1 year ago

“I have used Northern Runner a few times now for running shoes and some clothing. Definitely recommend them. In the past I have emailed to get advice on fit, they took the time with an informative response that really helped i.e. not just generic 'true to size' and have now ordered various Altras and Topos over the years. Recommended.”

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Posted 1 year ago

“This is the 1st time I have ordered from NorthernRunner.com. I have no complaints.”

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Posted 1 year ago

“Excellent product super fast delivery will be back soon thankyou”

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Posted 1 year ago

“Customer service was second to none. The Sportiva boots I bought unfortunately have not been what I expected, they where the 'wide fit' version but they are anything but and I now looking for another pair of boots as they have become uncomfortable. Really struggling to find a comfortable fitting walking boot at the moment, I don't understand why nearly all brands are so narrow fitting, and I haven't got particularly wide feet according to the shop I recently had my feet measured at.”

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Posted 1 year ago

“Fantastic company! I appreciate the weekly updates & they are incredibly fast in sending out orders & dealing with returns.”

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Posted 1 year ago

“Prompt delivery and tracking provided for my order. Also when I had to return a pair of trainers as they didn’t fit Northern Runner recredited my card with the full amount very quickly.”

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Posted 1 year ago

“My order arrived very promptly and I was happy to get my Brooks wide fitting in the sale. Northernrunner have a great selection of shoes.”

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Posted 1 year ago

“Fast delivery. Great product, thank you”

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Posted 1 year ago

“Great price and excellent service and communication. Happy to recommend.”

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Posted 1 year ago

“Goods came promptly and in perfect condition”

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Posted 1 year ago

“Great Service and excellent communication, very fast delivery ,great trainers, would definitely order again”

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Posted 1 year ago

“Highly recommend. Great prompt service.”

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Posted 1 year ago

“Excellent, prompt, and acccurate completion of orders every time, thanks. Wide range of products really helpful, literally when one has bunions like mine!”

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Posted 1 year ago

“I'm a regular customer of Northern Runner and am always impressed by the great service!”

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Posted 1 year ago

“The shoes came within the selected time frame. Both shoes were the correct size and correct colour. This is the first time I've used Northern Runner and it's safe to say that I'll be a returning customer!”

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Posted 1 year ago

“Works for me, good choice, competive prices, speedy delivery, thank you.”

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Posted 1 year ago

“My order came super swiftly. Packaging was good and im delighted with the trainers. Would definitely use Northen runner as the whole experience was great !”

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Posted 1 year ago

“Competitive pricing and fast delivery, will continue to use!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,641 reviews