NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,169 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at a very good price, quick delivery, recommended.”

Helpful Report

Posted 1 year ago

“Waiting for a refund on a pair of shoes returned on the 21st October… Parkynn (07811) 329666”

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Posted 1 year ago

“Excellent service. Ordered for a friend while in Egypt after being told stock of trainers back in, delivery went without a hitch. Thank you very much. 😁”

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Posted 1 year ago

“Had my size and extra wide fitting in stock”

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Posted 1 year ago

“Wide range of products, good communication and fast delivery - I will be ordering from Northern runner again as we need to support small, specialist businesses!”

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Posted 1 year ago

“I have ordered a few items from Northern Runner and have found them to be very prompt and reliable. They always have plenty of choice and the items arrive without delay.”

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Posted 1 year ago

“quick and reliable service. shoes are perfect too!”

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Posted 1 year ago

“Best price on the market at that time and prompt service.👍”

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Posted 1 year ago

“Came the next day, great service thank you 🙌🏻”

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Posted 1 year ago

“I have used Northern Runner several times and their service has always been second to none. Great comms and quick delivery.”

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Posted 1 year ago

“Arrived early, brilliant fit”

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Posted 1 year ago

“Parcel arrived on time product A1 great price what more can I say five stars”

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Posted 1 year ago

“Excellent needed to swap them as ordered wrong pair. Great help and communication. Now have the right pair and they are perfect Thanks”

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Posted 1 year ago

“Tight on top still not sure about size as had 4e width as i have to wear ankle brace and custom orthotics .is this normal for hoka bondi 8 as my first pair of hokas”

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Posted 1 year ago

“Bought a lightweight waterproof for running which fits well and has good visibility for winter. Competitive price and delivered within a couple of days.”

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Posted 1 year ago

“Delivered quickly and then exchanged to a different size with the minimum of fuss. Good prices and customer service, I would definitely use again.”

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Posted 1 year ago

“Great shoes at a good price, arrived quickly”

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Posted 1 year ago

“Really impressed with the selection available and the speed of delivery. Good communication and the website works well too. Will definitely use again.”

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Posted 1 year ago

“Thank you for sending my Hoka's so quickly, they arrived on time and I'm happy! :0)”

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Posted 1 year ago

“A great product at a great price with top notch service. Very happy!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,169 reviews