NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,413 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and prompt delivery”

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Posted 5 months ago

“Estimated delivery 3 -5 days arrived the day after placing order. Shoes fitted perfectly Great Thanks”

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Posted 5 months ago

“Great trail shoes. Arrived very quickly. Everything as it should be”

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Posted 6 months ago

“Good price and quick delivery. Highly recommend.”

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Posted 6 months ago

“Great service, quick delivery and competitively priced. My HOKA trainers are perfect. Thank you!”

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Posted 6 months ago

“I've ordered a few pairs of trainers over the last few months and I'm very pleased with the service. I will definitely recommend Northern Runner to friends.”

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Posted 6 months ago

“Easy ordering, quicker than expected dispatch and good communication/tracking from Royal mail. Product good as expected...would happily use NorthernRunner again”

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Posted 6 months ago

“Always order fro them. Very efficient and perfect paclaging”

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Posted 6 months ago

“Prompt delivery and a product as described! Goid deal. Keep on this way.”

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Posted 6 months ago

“Very good price. No issues with delivery. It was Royal Mail and took little longer than Amazon but that’s ok as the price was much cheaper so was happy to wait. They are an excellent running shop and every time I’ve gone in they give sound advice thank you. Much better than other local stores in the area.”

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Posted 6 months ago

“Great service at a great price!”

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Posted 6 months ago

“Quick delivery and dealt with my return straight away, will shop with Northern Runner again”

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Posted 6 months ago

“Trainers arrived on time, good communication & I took the advice on sizing up by 0.5 which was perfect - no need to return, happy customer”

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Posted 6 months ago

“Excellent advice and trail shoe recommendation; salesperson on phone very knowledgeable and helpful. Would definitely recommend”

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Posted 6 months ago

“Excellent service, great price, and of course, excellent product!”

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Posted 6 months ago

“Except price and as described. Super fast delivery”

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Posted 6 months ago

“Great product and quick delivery”

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Posted 6 months ago

“Fast, efficient service. Great communication, great price, love my new shoes. Thanks”

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Posted 6 months ago

“Super efficient service, the shoes I ordered arrived two days after ordering. Unfortunately, despite ordering exactly the same style and size of Hoka Bondi 9 shoes, just different colour as I'd previously purchased from Northern Runnder, the shoes where too snug. I returned them and reordered half a size larger for a perfect fit.”

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Posted 6 months ago

“Too padded after a few hours hurt my shins”

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Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 16,413 reviews