NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,581 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy site to use and easy to exchange or return.”

Helpful Report

Posted 6 months ago

“I found more choice of wide-fit trail shoes on Northern Runner than anywhere else. It was easy to browse for what I wanted, and my order arrived very promptly, thank you.”

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Posted 6 months ago

“Purchased a pair of running shoes. Great price, good communications and prompt deliverey. Very happy 😊”

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Posted 6 months ago

“No problem using the website or recieving my shoes. They are exactly as described and I'll use this company again. Thanks!”

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Posted 6 months ago

“I emailed and was helped to find the best shoe for my requirements and foot shape. The order was handled and delivered quickly and all as expected. I was so pleased to find a waterproof shoe! I recommend Norther Runner for the range of products and excellent customer service! Thank you.”

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Posted 6 months ago

“Great, quick service and delivery. Very good value”

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Posted 6 months ago

“Had a query about which size to order for Topo hiking boots. I had a helpful response. Size I eventually ordered is perfect. Order arrived promptly. Would use again.”

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Posted 6 months ago

“Bought some Injini socks. Cheaper than elsewhere and postage was quick. Will use again.”

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Posted 6 months ago

“Great price, quick delivery, no messing about. The shoes look the business and fit well. Unfortunately I have a sore knee that has to heal before I can put them to work.”

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Posted 6 months ago

“I just wanted to leave a proper review because the whole experience honestly deserves it. From the moment I placed my order, everything felt easy, friendly, and genuinely helpful. Nothing was too much trouble, every message was replied to quickly, and the delivery came earlier than I expected, which was a brilliant surprise. Now, the Hurricane 24 sauce… honestly, it’s unbelievable. You can tell straight away how much care goes into it, from the sourcing to the flavour. It’s rich, bold, and full of that perfect kick that doesn’t take over, but builds in the best way. I tried it once, and immediately thought, “right, I’m definitely getting more of this.” The whole thing, from the taste, to the packaging, to how well I was looked after, was spot on. It felt like dealing with people who actually care about what they’re making, and how their customers feel. I couldn’t recommend it more, I’ll 100% be ordering again.”

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Posted 6 months ago

“VJs arrived on time in good condition. Perfect fell running shoes. I think these are my fourth pair.”

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Posted 6 months ago

“All good, easy - good price - fast delivery”

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Posted 6 months ago

“A great selection of running shoes at competitive prices. Delivery was excellent as well.”

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Posted 6 months ago

“Shoes at an excellent price and arrived well packaged and very promptly”

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Posted 6 months ago

“Great trainers arrived with surprisingly fast delivery. A perfect shopping experience.”

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Posted 6 months ago

“Fast delivery. Thanks.”

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Posted 6 months ago

“Great service.”

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Posted 6 months ago

“Very happy - Best price, easy ordering process, and quick delivery.”

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Posted 6 months ago

“A very efficient company, my trainers came very quickly but unfortunately were too small so I asked for an exchange and the turn around time was impressive. I would use them again.”

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Posted 6 months ago

“Quick delivery at good prices will use again”

Helpful Report

Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 15,581 reviews