NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,137 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased my with my Brook trainers. Shoes were easy to order online and arrived quickly. Thank you. Great service.”

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Posted 6 months ago

“Arrived promptly and the company kept me informed of the progress of my parcel. I bought the running shoes for my husband (still running at 74) and he loves them! Thankyou.”

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Posted 6 months ago

“I have used Northern Runner for 2 purchases and on both occasions they have been perfect. Ordering is simple and delivery speedy. Their communication has been spot on. Would buy from them again and recommend them fully.”

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Posted 6 months ago

“Great shop - excellent range, good prices and fast shipping!”

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Posted 6 months ago

“Very happy with my purchase. Trainers super comfy they actually look better than on the website. No problems with delivery. Will definetly buy again from you.”

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Posted 6 months ago

“Brought NU Balance 1080 struggling to get on with the elastic inside keep catching my little toe can’t return as thrown packaging thrown away even they are4E width Won’t buy again can’t believe nobody mentioned about elastic on the inside”

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Posted 6 months ago

“Always very happy with the quality of products and service from Northern Runner.”

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Posted 6 months ago

“Very easy. Order arrived quickly. Really pleased with the product.”

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Posted 6 months ago

“Shoes arrived promptly and are very comfortable. I've only worn them once in the gym so far due to the wet weather outdoors, but I look forward to wearing them in future Parkruns in dry conditions.”

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Posted 6 months ago

“Package arrived safely and in good time, and product was in good condition. Price was competitive which was the main driver for the purchase as I already had another pair.”

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Posted 6 months ago

“I have bought several pairs of running shoes from Northern runner and have always been very happy with the products and the service.”

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Posted 6 months ago

“Shoes arrived very quickly and are great. I’ve got wide feet and find the only running shoes that are genuinely wide are Brooks shoes. The 2 E fitting is a wide fit and suits me so the 4E fitting must be very wide. Northern Runner has plenty of options in stock so it was great to have a choice.”

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Posted 6 months ago

“Ordered a couple of race maps, very impressed with how quickly they arrived.”

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Posted 6 months ago

“Very good”

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Posted 6 months ago

“Excellent in every respect . Thankyou .”

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Posted 6 months ago

“Trainers arrived quickly, exactly as ordered.”

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Posted 6 months ago

“Great service as always! I get most of my running kit from Northern Runner, they are ace.”

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Posted 6 months ago

“Great service. Prompt delivery and a good price. Thank you”

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Posted 6 months ago

“Recieved trainers but they were slightly too small, returned with covering note asking for 1/2 size larger. Return acknowledged and new trainers sent to me immediately. Excellent service, cannot be faulted. I will use Northern Runner in the future.”

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Posted 6 months ago

“Excellent service delivered on time and quality product. Thank you”

Helpful Report

Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 16,137 reviews