NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,051 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company. The shoes were less expensive than other online sports shops. Unfortunately they didn't fit so I returned them. That was hassle free. It had been free shipping from the company and I paid the return postage. A refund was given immediately on receipt of the shoes... faster than other companies. I can recommend them. I've just ordered another size, so hopefully they will fit this time. Buying shoes online is not easy for the reason of correct fit but local shops just dont carry much variety or sizes.”

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Posted 6 months ago

“Very Good Shoes delivered swift and priced well”

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Posted 6 months ago

“Whilst, unfortunately, the shoes I received were not a good fit, I was impressed by how quickly my refund was issued on receipt of my shoes. Communication from order to refund was also excellent. Would recommend this company.”

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Posted 6 months ago

“Quick and easy purchase. Delivered promptly”

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Posted 6 months ago

“Great product, price and fast delivery. Will definitely be purchasing again 😊”

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Posted 6 months ago

“Quick delivery, great shoes. Great service.”

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Posted 6 months ago

“Easy to navigate website, decent prices and very fast postage. Loving my new new balance! Thank you :)”

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Posted 6 months ago

“Fast delivery - quality product - many thanks”

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Posted 6 months ago

“Great service as always.”

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Posted 6 months ago

“Good selection of running shoes with useful data (weight, drop etc. Prompt despatch. Happy.”

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Posted 6 months ago

“Efficient shop.”

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Posted 6 months ago

“I have used NorthernRunner for many years. They have a good selection at reasonable prices. Particularly like they have a specific selection of trainers for wide feet like mine.”

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Posted 6 months ago

“I needed a 2e width fitting shoe. NR had them in stock at a good price and delivered very quickly. Can’t ask for more really”

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Posted 6 months ago

“Item as described, great quality and quick delivery. Have used Northern Runner multiple times and never had any problems.”

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Posted 6 months ago

“Brooks Adrenalin: My order arrived promptly in good condition.”

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Posted 6 months ago

“Great shoes - very comfortable with good heel and foot cushioning.”

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Posted 6 months ago

“Received 2 days earlier than stated on a free delivery which was great. A sale pair of trail shoes (icebug) which are amazing.”

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Posted 6 months ago

“I have used Northern Runner a number of times and have always had excellent service.”

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Posted 6 months ago

“This is the first time I’ve ordered from Northern Runner, my trainers arrived quickly, unfortunately I had to return them but the returns process was simple and dealt with efficiently , happy shopper .”

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Posted 7 months ago

“Great products at great prices”

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Posted 7 months ago

NorthernRunner.com is rated 4.9 based on 15,051 reviews