NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,581 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes came in good time and as described. Good service.”

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Posted 6 months ago

“Shoes arrived within a few days in undamaged packaging. Retn was easy and money swiftly refunded. Second pair ordered also arrived quickly”

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Posted 6 months ago

“Brilliant service as usual and in-store is even better, been given great advice every time I've been in!”

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Posted 6 months ago

“Jacket arrived promptly and was exactly as described. I will use Northern Runner again.”

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Posted 6 months ago

“Great Trainers at a great price and fast delivery”

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Posted 6 months ago

“Great company and fast service”

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Posted 6 months ago

“Great price and speedy delivery. Thank you!”

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Posted 6 months ago

“Fast despatch and quality shoes”

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Posted 6 months ago

“Easy ordering , quick delivery, size perfect. Altra is One of the few manufacturers and Northern Runner suppliers of wide fitting shoes. No breaking in required and no rubbing or blisters. Good traction on wet rocks and mud.”

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Posted 6 months ago

“Always been happy with the service I get. They usually have the shoes I like in the right size and at a competitive price. It's easy to order online and delivery has been reliable. It's also good to support smaller, regional retailer.”

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Posted 7 months ago

“Shoes arrived promptly, well packaged. Everything was great. The Topo Trail shoes are excellent, great wide toe box and my Mortons Neuroma does well in these shoes. If you have this condition, give these shoes a look. These are my second pair of Topo , 1st are Topo Athletic.”

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Posted 7 months ago

“It would be nice if you had a better return process. As much as I'm happy with your quick email response I'd prefer a return process online with the cost covered by you.”

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Posted 7 months ago

“Great service, quick delivery at a fair price, would recommend to others. Thanks”

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Posted 7 months ago

“Trainers arrived within a few days of ordering, having fractured my foot I was advised to try these, perfect for my injury, it’s like walking on air, in general great I am a 6 but ordered a 6 and half but next time would order a 7 as my toes are touching the end and having worn once can’t return.”

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Posted 7 months ago

“I ordered a pair of trainers which arrived very quickly, thank you.”

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Posted 7 months ago

“Really quick delivery to replace my old Topo’s. Winter ready!”

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Posted 7 months ago

“Thank you for providing a very professional service.”

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Posted 7 months ago

“Ordering and delivery was fine, no issues. Brooks running shoes, wides, great too!”

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Posted 7 months ago

“Spot on, happy days.”

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Posted 7 months ago

“Really impressed, quick shipping”

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Posted 7 months ago

NorthernRunner.com is rated 4.9 based on 15,581 reviews