NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,056 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shoes - very comfortable with good heel and foot cushioning.”

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Posted 6 months ago

“Received 2 days earlier than stated on a free delivery which was great. A sale pair of trail shoes (icebug) which are amazing.”

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Posted 7 months ago

“I have used Northern Runner a number of times and have always had excellent service.”

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Posted 7 months ago

“This is the first time I’ve ordered from Northern Runner, my trainers arrived quickly, unfortunately I had to return them but the returns process was simple and dealt with efficiently , happy shopper .”

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Posted 7 months ago

“Great products at great prices”

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Posted 7 months ago

“Good business. Unfortunately the size 7 of the Brooks trainers (of which I purchase regularly) were far too big. Anyway I took ownership of issue returned and paid postage”

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Posted 7 months ago

“Excellent online service. My order was confirmed, dispatched promptly and arrived when expected. Although slightly disappointed with my purchase this was because the Brooks shoes are not as comfortable as the previous pair ofGhosts that I have, which is the disadvantage of not being able to try shoes on. However, price was very competitive and I would definitely buy from Northern Runner again but maybe try and find in a shop to try first. A huge plus point was that they had stock of wide fittings which are almost impossible to find. As I know I am not alone in having wide feet why are wide fittings so scarce and usually only in very limited styles?”

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Posted 7 months ago

“Easy ordering and delivered quickly with no hassle”

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Posted 7 months ago

“I received my order very quickly, had to return an item and that also was processed very quickly. They also have great reviews of shoes and products seem reasonably priced. They seem a great company!”

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Posted 7 months ago

“Excellent service thanks”

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Posted 7 months ago

“I'm delighted with the shorts and they were delivered very quickly. Thank you!”

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Posted 7 months ago

“I recently bought a pair of Brooks Ghost 16's - great fit, good price and delivered on time. Definitely would recommend Northern Runner to my friends.”

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Posted 7 months ago

“Good price, good fit, good delivery. No issues. My husband uses them for walking around our Devon country lanes and tracks. Can no longer run with bad feet in old Ghosts so really happy. Now £10 cheaper...c'est la vie!”

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Posted 7 months ago

“I ordered some Topo athletic ultraventure 4 shoes. Having already got the ultra venture threes which I’ve been wearing since last year, these new 4s are v welcome. Having bursitis in the ball of both feet last autumn- spring meant walking was v painful. Discovering Topos in wide fittings has been truly life changing. They are the only shoes i can wear st the moment. I’m currently wearing in the new Ulraventure 4s but they are v good. Also the black and red colour is super smart.”

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Posted 7 months ago

“Easy to order, quick delivery. All went well thank you.”

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Posted 7 months ago

“Quick delivery, ordered over a bank holiday weekend and dispatched 1st working day. Good stock online, competitive prices.”

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Posted 7 months ago

“Very swift delivery, Brooks wide trainers excellent fit and a great price ,will definitely be dealing with Northern Runner in the future.”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“Great shoes great price 👍”

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Posted 7 months ago

“I have bought shoes and gear from Northern Runner for years...They are consistently brilliant in terms of prices, selection, advice, and communication. They have an amazingly responsive and friendly team and deal with any issues really quickly yI really wouldn't look anywhere else for any of my running gear - they are the best in the UK....”

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Posted 7 months ago

NorthernRunner.com is rated 4.9 based on 15,056 reviews