NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 14,853 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,853 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of choice and advice if you need it. Fast, secure delivery and easy returns procedure with funds returned as soon as items are returned. This is my go to company for running shoes, I always get a selection of sizes and then return what I don’t need. I would definitely recommend northern runner 😀”

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Posted 2 months ago

“extremely reliable company. used several times and recommended to my daughter!”

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Posted 2 months ago

“Another totally satisfying purchase. Cannot fault the service. Delivered sooner than expected.”

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Posted 2 months ago

“Shoes delivered promptly and securely. Can’t fault the service at all.”

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Posted 2 months ago

“Exchange was sorted and I appreciate the customer service outcome New balance wide fit highly recommended Thank you”

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Posted 2 months ago

“Excellent support shoe from Brooks - my go to footwear for several years in a wide fitting which few firms stock. Also the best price I could find was as usual Northern Runner.”

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Posted 2 months ago

“First time dealt with yourself. Superb service, easy to use website for an old doll like me, delivery was well before the time offered during the order. The shoes and packing all good, and to be honest I saved myself £20 on the price offered by the original supplier. Will be using them regularly and wishing you all at Northern Runner a Super X’mas and A Happy New Year.”

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Posted 2 months ago

“I bought size 12 inov8 Trail Talon on line. The price was very good and the delivery was prompt. Excellent service.”

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Posted 2 months ago

“Great service. Good communication with a question I had.”

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Posted 2 months ago

“Quick delivery and arrived in good condition. I recommend this company”

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Posted 2 months ago

“Always great service, thanks .”

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Posted 2 months ago

“Jacket received promptly. Communication great.”

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Posted 2 months ago

“Great price and quick delivery.”

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Posted 2 months ago

“This is my second pair of shoes from Northern runner. Spot on all good. Deliverd on time”

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Posted 2 months ago

“Just what my daughter wanted. Very pleased with their performance for country runs”

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Posted 2 months ago

“Bought Christmas presents for running husband. Receive them very quickly”

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Posted 2 months ago

“Everything perfect, fast turnaround times and good communication. 100% satisfied.”

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Posted 2 months ago

“Excellent service , fast delivery, great shoes great price , will def order from Northernrunner again”

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Posted 2 months ago

“Excellent range of shoes Good prices. Easy ordering website Speedy delivery”

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Posted 2 months ago

“I purchased some traininers online. Sadly they didnt fit, but the returns and refund process was smooth.”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 14,853 reviews