NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,545 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 10th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Comms, delivery and shoes fit great.”

Helpful Report

Posted 2 months ago

“The mud talons were in a sale, and a great price, I think I had the last pair so very grateful . Already used in the hills and very pleased, so thanks for the rapid delivery. Would recommend ……😁”

Helpful Report

Posted 2 months ago

“Great product, great value and great service. Highly recommended.”

Helpful Report

Posted 2 months ago

“Bought my first pair of Topo athletic atmos road running shoes, after asking AI to recommend a brand for a bunion and they are perfect. So comfortable as soon as I stepped into them .I will definitely be buying another pair as the foot shaped platform accommodates a bunion ,unlike my Hokas. The cushioning feels as plush as the hoka Bondi .Great service from NorthernRunner.com and I’ve already ordered my second pair in case the design changes.”

Helpful Report

Posted 2 months ago

“Ordered a pair of Sale shoes online which arrived within a few days ( won’t blame NR for local rubbish Royal Mail service). However the shoes didn't fit so had to return for a refund. Had to pay for a tracked return, but you cant expect a retailer to take that cost. refund was processed as soon as shoes were received at NR, so excellent service as usual. Highly recommend them for trustworthy service.”

Helpful Report

Posted 2 months ago

“Website easy to navigate. Goods arrived promptly as expected. Jacket was as described and expected from info on website.”

Helpful Report

Posted 2 months ago

“The shoes that I ordered arrived a day early and were in perfect condition. A great service.”

Helpful Report

Posted 2 months ago

“All good. Fast delivery . Easy to use website. But I accidentally ordered the wrong size socks! My fault .”

Helpful Report

Posted 2 months ago

“Great service and good selection of shoes at a very affordable price”

Helpful Report

Posted 2 months ago

“Order arrived on time. Great products at reasonable price, best at the time.”

Helpful Report

Posted 2 months ago

“This is the only place that does cross country trainers for people with wide feet. Great Job”

Helpful Report

Posted 2 months ago

“Had foot pain for a while, had paused running for 12 months and wasn't sure I'd ever get back to it but the guys at Northern Runner sorted me with a pair of shoes I'd never heard of before but it was like they were made for my foot! I can run pain free now. Would recommend this shop to anyone.”

Helpful Report

Posted 2 months ago

“First time I've used NorthernRunner. Great service, shoes arrived as expected and great price. Many thanks!”

Helpful Report

Posted 2 months ago

“I need some trail shoes for a race as my current ones had their last outing recently. Northern Runner had exactly the pair I needed at the best price I could find. I can't recommend these guys enough for those people like me who are addicted to the craziness that is running about outside!”

Helpful Report

Posted 2 months ago

“Fabulous customer service every time I’ve used Northern Runner. Will definitely buy again from here!”

Helpful Report

Posted 2 months ago

“Quick and easy order to receive and excellent price”

Helpful Report

Posted 2 months ago

“A brilliant company to buy from with a great selection of footwear to fit all shapes and sizes. I needed a wide fitting trail shoe and found the perfect fit in a Topo. My husband has also bought a pair of Topo running shoes in wide fit and is really happy with his purchase, so happy that he is ordering another pair! Thank you for such a speedy delivery service.”

Helpful Report

Posted 2 months ago

“Great price with speedy delivery. Returns policy is really good too, but didn't need to use it.”

Helpful Report

Posted 2 months ago

“All good, quick and well priced”

Helpful Report

Posted 2 months ago

“Great price, fast seamless delivery. Will definitely come back.”

Helpful Report

Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 15,545 reviews