NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,390 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dispatched and delivered in good time, all very smooth - love the shoes, thank you!”

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Posted 2 months ago

“Great service, fast delivery and a good price!”

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Posted 2 months ago

“First time I have used this company which I found on the internet. I ordered a running tee-shirt. The order was confirmed immediately and I received another email when the item was despatched. Very efficient and I shall use this company again.”

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Posted 2 months ago

“Came across this website as had a fantastic deal on Hoka 10 trainers. Arrived quickly, packaged well and can highly recommend using for future purchases. Great to stumble upon a UK website that delivers a bargain Thank you Northern Runner!”

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Posted 2 months ago

“Great products availible at Northern Runner. I ordered some clothing and 2 pairs of running shoes, all at a great price, unfortunately one of the pairs of shoes did not fit well (I have incredibly wide feet so this is expected for me), the returns process was really simple and my refund was issued very quickly.”

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Posted 2 months ago

“Easy transaction and fast delivery”

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Posted 2 months ago

“Brilliant shoes thanks”

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Posted 2 months ago

“Excellent service. The Brookes trainers are fantastic. Very comfortable and exactly as described.”

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Posted 2 months ago

“The traners arrived promptly. Fantastic product, however my regular size, didnt fit correctly. Just a tad too small.”

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Posted 2 months ago

“Great shop, great selection, prices, and postage time. Will buy from you again if I need anything else.”

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Posted 2 months ago

“Really pleased with the Saucony Guide trainers, fit well, and so comfortable. Service is excellent, order was processed quickly, and sent out super promptly. Very impressed.”

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Posted 2 months ago

“Great well stocked online shop, order arrived quickly and with tracking too. Will definitely use again!”

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Posted 2 months ago

“Great service as ever. Good prices and super quick delivery”

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Posted 2 months ago

“Quick and seamless. Thank you!”

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Posted 2 months ago

“Great online selection of the trail shoes I was looking for and a great price. Online ordering was easy and good notification regarding the delivery. The shoes arrived really quickly after I ordered, were delivered on time, well packaged and with a note explaining the return process if required. I love the actual store and the online one is so convenient to use.”

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Posted 2 months ago

“My family’s go to website for all our trainer requirements. Wide choice of footwear and extremely competitive prices with speedy delivery and fantastic customer service. Why would we go elsewhere. Thank you NorthernRunner for my Hoka M Clifton 10W bought recently there perfect.”

NorthernRunner.com 5 star review on 20th July 2026

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Posted 2 months ago

“Order arrived as described, great price, delivered within a matter of days. Very happy customer, thank you!”

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Posted 2 months ago

“I have bought running shoes before from Northern Runner. Nothing is too much trouble for the staff. Can't fault anything - speedy delivery, brilliant shoes.”

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Posted 2 months ago

“I have had problems finding shoes that fit. My pair of Topo Ultrafly 6 fit perfectly with plenty of insole support and the shoe is wide fit so the sides of my feet do not rub.”

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Posted 2 months ago

“Very fast delivery I bought the wrong size and returns and reorder was very easy to do. Dispatched on the day I ordered and arrived via the standard delivery within 3 days.”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 16,390 reviews