NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 14,850 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,850 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from NorthernRunner, order arrived promptly, well packaged and exactly as described. Would recommend and will happily use this company again. Many thanks.”

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Posted 2 months ago

“Three separate orders this year have all been completely stress free, even with one return.”

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Posted 2 months ago

“Great running shoes and good prices paid for the both of them.”

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Posted 2 months ago

“I bought this glove and beanie set as a gift for my son- training for 2026 London marathon. They are exactly as described, great quality, excellent customer service and price. I would highly recommend Northern Runner. Thank you”

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Posted 2 months ago

“Great shop with an excellent selection of running shoes, including plenty of wide-fit options. They also stock more than just running gear. Fast service, next-day dispatch, and reliable 48-hour delivery via the Post Office.”

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Posted 2 months ago

“Best price in the country and in stock for the brooks shoes I wanted. Delivered promptly. Very satisfied.”

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Posted 2 months ago

“Prompt, problem-free delivery”

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Posted 2 months ago

“Quick delivery, as advertised and competitive price! Thanks”

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Posted 2 months ago

“The shoes arrived well packed and were just what my son wanted.”

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Posted 2 months ago

“Goods arrived promptly and before the scheduled time. Very good service and pleased with the items.”

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Posted 2 months ago

“Excellent service and the best price I found after searching the internet. This is my go to shop for my trainers.”

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Posted 2 months ago

“Swift and free delivery, great service and price”

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Posted 2 months ago

“I live some distance and always have to discuss my specific requirements for shoes online. I have special orthotics and I've always found the Advice very helpful and I have managed to get many good shoes that have lasted well from northern runner. Thanks very”

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Posted 2 months ago

“A competitive price against bigger shops, and prompt delivery too!”

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Posted 3 months ago

“Northern Runner has been a fantastic recent find for me. The prices can be really great, but more importantly, the customer service is top notch: incredibly responsive, in addition being understanding, kind and attentive if there are any problems . Highly reccomended”

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Posted 3 months ago

“Great service great shoes 😊”

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Posted 3 months ago

“Excellent quick service”

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Posted 3 months ago

“Brilliant quick service. I ordered 10kg kettlebell and 10kg dumbbells and they were just what I was looking for. Good price too.”

NorthernRunner.com 5 star review on 9th December 2025

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Posted 3 months ago

“Excellent service and very quick delivery of my Hokkas.”

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Posted 3 months ago

“Thank you gor your advice pre order and your excellent service throught. Very quick postage even in Dec. Will definitely visit online again.”

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Posted 3 months ago

NorthernRunner.com is rated 4.9 based on 14,850 reviews