NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,388 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,388 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good seller.. Fast delivery and the best price of on the web.. Probably i will buy another one!!!! Thanks NorthernRunner.com”

Helpful Report

Posted 2 months ago

“I’m happy that this specialist shoe company exists. I appreciate the wide fit availability as well as the support and specificity for walking and running. The size is like all shoe companies it seems are not uniform so that makes ordering all shoes tricky and other shoes that I got from northen runner are not the fit in the same size as these shoes that I’ve most recently ordered. The size is not quite right, but it’s not going to improve with a size change as I would need a half size on one shoe to correct it. I’m pleased that I was able to find an all black trainer because that seems to be hard to find nowadays as well. Also, the price is reasonable for what it is.”

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Posted 2 months ago

“Faultless service.”

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Posted 2 months ago

“Excellent service. Items arrived quickly.”

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Posted 2 months ago

“Great discounts, quick delivery, very comfy shoes.”

NorthernRunner.com 5 star review on 4th August 2026

Helpful Report

Posted 2 months ago

“Great service, super fast despatch and tracking with a great stock availability when others let us down.”

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Posted 2 months ago

“Prompt posting out of order and prompt refund process.”

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Posted 2 months ago

“Northern runner never fail to deliver great footwear at excellent prices. A go to shop for our (online) purchases. Highly recommended”

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Posted 2 months ago

“Brilliant price and service from Northern Runner. I will be shopping with them again!”

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Posted 2 months ago

“First class service from Northern Runner. Delivery was extremely swift and the price was the cheapest I could find anywhere for the particular running shoe I wanted.”

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Posted 2 months ago

“I'm new to NorthernRunner and very happy with the range of offer and the ease of transaction. A great place to find wide fitting running shoes. I'll be back.”

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Posted 2 months ago

“Everything arrived safely, easy to contact quick response and very helpful. Thank you”

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Posted 2 months ago

“I don’t buy trainers very often but when I do I need to buy from somewhere where I know they’ll be good. Great choice for everyone. Went for a new brand, following a recommendation and they’re great. Brilliant variety available and quick service. Thanks.”

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Posted 2 months ago

“My order was a birthday present for my son. Easy to order and turned up within a few days and on time.”

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Posted 2 months ago

“Had to return shoes as too small but staff good at making contact and reimbursing me. Will shop with them again, sadly they didn’t have the size I needed on this occasion.”

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Posted 2 months ago

“As always, great service and delivery at competitive prices.”

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Posted 2 months ago

“Terrific service. Great value and choice. Return and exchabge service very smooth.”

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Posted 2 months ago

“Helpful and knowledgeable. They took time to make sure that I bought shoes that were right for me. If anything is not in stock at the shop, it can be ordered online. My online order arrived safely and was exactly right. Great business that deserves every success.”

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Posted 2 months ago

“I haven’t bought anything before from these guys before but received a brilliant service, the VJ’s where cheaper than anywhere else and I ordered them on an overnight carrier they were delivered on time ready for racing at the weekend”

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Posted 2 months ago

“Another great visit to northern runner. Helped by the lovely Michelle. She advised me well and ended up buying 2 pairs of trainers. Really comfortable. Won't go anywhere else for trainers. Thanks again”

Helpful Report

Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 16,388 reviews