NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,390 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t bought anything before from these guys before but received a brilliant service, the VJ’s where cheaper than anywhere else and I ordered them on an overnight carrier they were delivered on time ready for racing at the weekend”

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Posted 2 months ago

“Another great visit to northern runner. Helped by the lovely Michelle. She advised me well and ended up buying 2 pairs of trainers. Really comfortable. Won't go anywhere else for trainers. Thanks again”

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Posted 2 months ago

“Brooks Adrenaline 2025 They are my go to trainer - for the last 9 years Great support shoe for over pronators and quite roomy width wise. I always go a 1/2 size up. Usually go for regular width but chose a wide fitting this time as they were on offer. Tried them around the house and they are very comfortable. They are now put away as they are a Xmas present!!”

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Posted 2 months ago

“Bought a lot of shoes from this company over the past few years. Easy to order website, excellent delivery times and exceptional customer service. I never bother looking anywhere else for my running gear. Whats the point!!!!!”

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Posted 2 months ago

“I love this company - my first purchase and it was so easy and my new hiking shoes are the best I have had.”

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Posted 2 months ago

“Fast delivery. Excellent prices. Highly recommend.”

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Posted 2 months ago

“Good choice, great prices, prompt delivery. Definitely order from them again”

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Posted 2 months ago

“Excellent quick service from these people :)”

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Posted 2 months ago

“Excellent service, happy with my purchase and my socks too. Great price and reasonable shipping times.”

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Posted 2 months ago

“Trainers and service are perfect.”

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Posted 2 months ago

“Purchased the Hoka Bondi 9 in Rose latte. I had looked EVERYWHERE to find my size in this colourway and I was so incredibly happy when I spotted them on Northern Runner. The shipping and delivery was super speedy. Will definitely be ordering again from here over the larger chains!”

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Posted 2 months ago

“Great company. Item arrived as described and really quickly. Thank you, highly recommend.”

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Posted 2 months ago

“Paying was smooth with lots of payment options available, communication was superb, delivery was fast and the product is fantastic.”

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Posted 2 months ago

“Great service. Great items I would definitely use Northern Runner again. I would recommend this shop.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“All good with delivery - just unfortunately shoes were sized very small so I had to send them back. This cost me ten percent of the shoe price which is a shame when some companies offer free returns. But I knew this before purchasing and on the positive side I was amazed at the speed of the refund which was processed the same day as my return parcel was delivered.”

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Posted 2 months ago

“Sevice is always prompt when ordering online.”

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Posted 2 months ago

“Had a very good experience buying new shoes from Northern Runner. Delivery was quick and they had exactly the wide shoes that I wanted and at a discount as well! They have a good variety of shoes and typically at very competitive prices so I highly recommend this store.”

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Posted 2 months ago

“Good choice of products at competitive prices. Products dispatched quickly and returns processed promptly.”

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Posted 2 months ago

“Excellent service. Good website that doesnt waste my time with pop overs and promotions. Fast shipping. Would buy again.”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 16,390 reviews