NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,545 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 10th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company. Easy to order and delivery prompt. Many thanks”

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Posted 2 months ago

“Good company unfortunately the shoes were too narrow and had to be returned customer service was very good though.”

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Posted 2 months ago

“Excellent service, no issues at all. Very quick delivery.”

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Posted 2 months ago

“Excellent service, good price, and very much enjoying my new Hoka running shoes!”

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Posted 2 months ago

“The one and only place I will go for my running adventures”

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Posted 2 months ago

“Amazing deal on the shoes! I am gearing up for a 3 month long thru-hike and this place had everything I needed for my feet. I love that they throw in a discount on injinji socks. I made a mistake in my order address, they were very speedy in responding to my email and assuring that they fixed my mistake.”

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Posted 2 months ago

“Fast shipping and nice packaging. Many thanks!”

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Posted 2 months ago

“Very helpful re sizing and quick with exchanges. Customer service excellent”

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Posted 2 months ago

“Great service. The staff was extremely helpful when I called to seek advice about different pairs of trainers. A truly great company. Thank you.”

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Posted 2 months ago

“Hi all received very efficient service will definately order from this site again had to send trainers back too small hopefully they have my size in stock for an exchange.”

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Posted 2 months ago

“Great service. Very quick and knowledgeable response to query and no problem with exchanging shoes.”

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Posted 2 months ago

“Incredibly pleased with my order. Dispatched in super fast time and delivered perfectly. I will be back to shop again with them. Thank you very much 💙”

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Posted 2 months ago

“Absolutely brilliant service. Had to return product for a size change. They got the exchange sent right out. Will recommend buying from northern runner to anyone.”

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Posted 2 months ago

“Always found Northern Runner excellent to deal with.”

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Posted 2 months ago

“Really speedy delivery Email query answered within the hour too Excellent customer service”

NorthernRunner.com 5 star review on 29th March 2026

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Posted 2 months ago

“Love Northern Runner for their selection of foot shaped, zero/low drop shoes.”

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Posted 2 months ago

“Outstanding service Very quick response to messages and turned round replacement( due to change of size) in 2 working days.”

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Posted 2 months ago

“Excellent service. Had to return item for bigger size. No quibbles and larger size dispatched quickly.”

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Posted 2 months ago

“Fantastic service. Trainers arrived in 2 days. Highly recommend”

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Posted 2 months ago

“Great service and product, as always.”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 15,545 reviews