NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 14,850 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,850 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, competitive pricing, good updates and arrived when promised”

Helpful Report

Posted 2 months ago

“Was browsing black friday sales and saw some shoes that I fancied. Looked on NorthernRunner after and found some better shoes at even cheaper. Now I'm even faster.”

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Posted 2 months ago

“This is the 2nd pair of running shoes I have purchased from Northern Runner.The service I have received has been excellent and I will not hesitate to use them again.”

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Posted 2 months ago

“Ordered a pair of Brooks Ghost Max 2 online and I have never had a pair of trainers arrive so fast!!! Having 4E width feet aswell is often a challenge but these guys had many options and they were on offer, could not find them anywhere at a comparable price. Will definitley order from these guys again. So nice to support an independent proper specialist shop aswell.”

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Posted 2 months ago

“Great service and price for a good trail running shoe, royal mail were a little slow on delivery after paying for a faster sevice rhough.”

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Posted 2 months ago

“Arrived very quickly. It's for a gift so I can't comment on the product yet.”

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Posted 2 months ago

“Excellent, swift service when I needed to exchange trainers for another size. Very happy with Altra trainers and were the best price I could find online. I will definitely shop at Northern Runner again!”

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Posted 2 months ago

“Arrived on time.. All packaging in good condition.. Happy with style & fit.. Would use Northernrunner again..”

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Posted 2 months ago

“Northern Runner sold me terrific shoes with a blissfully simple and trouble-free transaction. Quick to ship, I am so pleased to have found them and will be back for much more. Thanks so much and take care”

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Posted 2 months ago

“Fantastic service, great range of stock and they had just what I was looking for. Quick dispatch on top, and by Royal Mail so the parcel was actually delivered, not the usual left in the rain under a hedge, or in a random neighbours garden. Really happy.”

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Posted 2 months ago

“Good price and swiftly delivered . Thanks very much”

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Posted 2 months ago

“A great service and very reasonable prices. Great to be able to support a small business as well :-)”

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Posted 2 months ago

“My shoes I wanted were sold out everywhere in my size so was super excited to find out northern runners had them in stock. They came next day even though I clicked a longer dispatch time. I would definitely use this store again.”

NorthernRunner.com 5 star review on 15th December 2025

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Posted 2 months ago

“Ordered a pair of Inov-8 running shoes and couldn't be happier. The website was easy to navigate and made finding exactly what I needed really straightforward. Delivery was really quick, customer service was excellent, and the shoes are fantastic quality at a superb price – much better than I'd found elsewhere. Really pleased with my purchase and will definitely be shopping with Northern Runner again. Highly recommend!”

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Posted 2 months ago

“Awesome delivery, speed and that NorthernRunner stock up my favourite Altra barefoot and wide range.”

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Posted 2 months ago

“Thanks for a great product which arrived on time at a competitive price, thanks”

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Posted 2 months ago

“Great company, really useful reviews and excellent service”

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Posted 2 months ago

“Lots of choice and advice if you need it. Fast, secure delivery and easy returns procedure with funds returned as soon as items are returned. This is my go to company for running shoes, I always get a selection of sizes and then return what I don’t need. I would definitely recommend northern runner 😀”

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Posted 2 months ago

“extremely reliable company. used several times and recommended to my daughter!”

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Posted 2 months ago

“Another totally satisfying purchase. Cannot fault the service. Delivered sooner than expected.”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 14,850 reviews